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Morgado
Hello,   I was wondering if someone here is using Automation Platform to manage the requests for Software Approval. In our organization we use SharePoint and manual "workflows" to manage the process since the moment that a user needs a specific software that is not yet approved (nor rejected) to then be approved by several teams (sam, security,… (Show more)
in Snow Automation Platform
RicardoPereira
Dear, Is it possible to hide one parameter from another?   Example: Computer 1: Active / Inactive Field 1: Implement   If computer 1 is inactive, field 1 should not be displayed. Computer 1: Inactive   Thank you!
in Snow Automation Platform
dnnsrnhrdt
Click to view contentHi @ll,   I've build a easy PS WS to do some calculations, but I'm unable to pass the default value from "Input 1" into my PS WS as parameter. The WS recognizes the input as empty string. Details below.   Input 1, normal text field with default value "1" I hope i interpret "what is the value for this paramater" right   Output with PS WS and… (Show more)
in Snow Automation Platform
dnnsrnhrdt
Click to view contentHi @ll,   I have another question about AP, PowerShell web services and field contents. As in the last post, it's about a PowerShell Web service that provides appropriate information to the AP based on the computer name. The table shows the simplified mapping, based on the first two digits of the computer name.   Name pattern eMail Subject DW*… (Show more)
in Snow Automation Platform
dnnsrnhrdt
Click to view contentHi @ll,   While working with customer systems but also in our test system, I noticed again and again that the import of a workflow almost always creates duplicates of existing activities. I have not yet fully understood on what basis Snow AP duplicates activities and when not. A small test case should clarify the problem and I am looking forward… (Show more)
in Snow Automation Platform
Filip.Gasiorek
At some point in a Product lifecycle there comes a time for a bit of spring cleaning and therefore update(s) to server resources.  However where it is deemed that a server move is necessary; how can this be achieved for the Snow Automation Platform databases, I hear you ask?   Well, this situation can be resolved using the following instructions:… (Show more)
in Snow Automation Platform
wommers
Hello, everybody,   I have the following problem with a customers Snow AP. This is a new installation Every user in the AD - group AP_Administrators has no access to the Snow AP and only a grey website appears (the loading logo appears briefly). The AD group has a different name and is not called "AP_Administrators", as stated in the… (Show more)
in Snow Automation Platform
dnnsrnhrdt
Click to view contentHi @all,   I'm using a Powershell web service that gets the following information from a data source based on the computer name: email address, email subject, other content. At the moment the email subject is : "Service Center - Software Installation" I would like to extend the eMail subject with further text modules, e.g. "Requesting Computer… (Show more)
in Snow Automation Platform
GregE
Is it possible to have a open task in ServiceNow call to SNOW to archive a device? Once the device is archived can SNOW call back to ServiceNow to close the the corresponding task?   (i.e) Requester submits ServiceNow Ticket to archive Laptop-ABC > ServiceNow creates Task 123 > ServiceNow Connects to SNOW and Archives Laptop-ABC > SNOW connects… (Show more)
in Snow Automation Platform
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