• Change AP_Administrators group without web ui

    Hello, everybody,   I have the following problem with a customers Snow AP. This is a new installation Every user in the AD - group AP_Administrators has no access to the Snow AP and only a grey website appears (...
    last modified by mathias.wickel
  • Invoking Workflow fro ServiceNow

    How can we Invoke Workflow of AP from tools like ServiceNow etc. which doesn't support NTLM authentication? As of now, whenever I try to call "API/Session/Tokens", it always gives the error Invalid username/password c...
    created by IP
  • Condition-based Required fields

    Dears, good morning. Would it be possible to enable and / or disable the "Required" of one or some specific fields in the form, based on a condition?
    last modified by RicardoPereira
  • Reharvesting Software

    Hi, we currently don't have AP and I have seen several demos at Snow and read up on what it can do. One issue we always face with re-harvesting software is that each country has to be treated as a separate entity. W...
    last modified by PeteS
  • Add/removing MS Project 365 licences with SA Platform

    I want to use License Manager to control the number active users for MS Project Pro for Office 365.   Licensmanager and Snow Automation will make it possible to automatically remove det none active users. However...
    last modified by yso
  • Configuration of Parameters for Workflow

    New Systems Admin Questions that I'm struggling with.   I am having some problems with Parameters and parsing them to Activities. (and I'm relatively new - so it's likely just me, but I can't find the info in th...
    last modified by Achmed
  • License Fields in AP

    We have a demo instance of AP & it has different fields for different applications:   MS Office 2013 PowerPoint application shows the different installations, licenses and compliance per organization details ...
    last modified by Dheemant
  • Requesting Computer Name

    Hello.   I have a rather complicated issue and question but everyone was so helpful with my last question I'm hopeful. My companies Active Directory tree is sort of a mess some of it caused by design and other b...
    last modified by JYARBROUGH
  • Checkout: Update fields when a specific field has changed

    Hi @ll,   I have another question about AP, PowerShell web services and field contents. As in the last post, it's about a PowerShell Web service that provides appropriate information to the AP based on the comp...
    last modified by dnnsrnhrdt
  • API with write accesses

    Hello everybody,   we need an API that can also write to SNOW. Unfortunately we are thinking about introducing an ITSM tool which also includes an AP. However, the standard API of SNOW is read-only. In this wa...
    last modified by TnJ8cR
  • steps for integrating SNOW with SCCM or using SNOW with Automation Platform to uninstall and install

    Hi,   steps for integrating SNOW with SCCM or using SNOW with Automation Platform to uninstall and install, please guide me
    last modified by ramcharan
  • System requirement for Automation Platform

    Hi Guys,   I have query related to system requirements, as we have more than 100000 end users and as per system requirement document available there mentioned for 1000+ users.   Is 1000+ users system requi...
  • Snow AP & SLM with a different "Store"/Service catalogue? (MyIt/BMC)

    Hi Guys,   I would like to know if anone is using Snow AP (to deploy/remove apps) with a different front "store".    We are using MyIT (BMC) as front store for our end users and would like to leverage...
    last modified by SnowMan
  • Inventory Services - passing parameters

    Hi oskar.frolin2,   thanks for your detailed posting about Inventory Services. I was able to setup a service to show the user all devices where his user account is set as "ManageyBy" and I've added a workflow to...
    last modified by dnnsrnhrdt
  • Two license admins, one app

    For those of you who are using Automation Platform (SAM Automation for SLM (v2)) together with SLM (v8.3.9). How are you bringing an application into the 'store' when there are two or more business areas with their ow...
    last modified by daryn.hughes
  • Get all Services and Category - Report

    Hi,   I have almost 300 services created in my environment and I would like to get all the services and the category assigned to each one of then including services without category. Is there any PowerShell sc...
    last modified by welberth
  • Delegation Rights

    Hi all,   Does anyone know what the Delegation Rights checkbox is for on the Owners tab of the Service Admin screen in the Automation Platform?   I have performed several searches of the Admin guide for AP...
    last modified by Jaymac
  • Running Powershell from Automation Platform

    Hello,   This is a very similar question to one I saw posted a few days ago, that post has been marked as answered, but the answer hasn't helped me so I am posting this in a new thread.   At one step in my...
    last modified by mark.potts
  • Run activity based on compliance info

    Hi,   I would like to extend our default SLM AutomationBook workflow with a "run extra activity based on compliance info"   1. software request by user via Snow AP 2. SLM AP Workflows 2.1 Wait for organiz...
    last modified by mathias.wickel
  • Organizational Approval

    In the client install workflow. How is the Organizational Approval that is configured  in SLM, referenced in the App Store? I’m able to locate where the conditional settings are on whether it requires ...
    last modified by JYARBROUGH