• Automation Platform for Software Approval

    Hello,   I was wondering if someone here is using Automation Platform to manage the requests for Software Approval. In our organization we use SharePoint and manual "workflows" to manage the process since&#...
    Morgado
    created by Morgado
  • Hide condition-based form field

    Dear, Is it possible to hide one parameter from another?   Example: Computer 1: Active / Inactive Field 1: Implement   If computer 1 is inactive, field 1 should not be displayed. Computer 1: Inactive...
    RicardoPereira
    last modified by RicardoPereira
  • Passing default value from input as parameter into PW WS returns no value

    Hi @ll,   I've build a easy PS WS to do some calculations, but I'm unable to pass the default value from "Input 1" into my PS WS as parameter. The WS recognizes the input as empty string. Details below.   ...
    dnnsrnhrdt
    last modified by dnnsrnhrdt
  • Checkout: Update fields when a specific field has changed

    Hi @ll,   I have another question about AP, PowerShell web services and field contents. As in the last post, it's about a PowerShell Web service that provides appropriate information to the AP based on the comp...
    dnnsrnhrdt
    last modified by dnnsrnhrdt
  • Duplicate activity items after workflow import

    Hi @ll,   While working with customer systems but also in our test system, I noticed again and again that the import of a workflow almost always creates duplicates of existing activities. I have not yet fully un...
    dnnsrnhrdt
    last modified by dnnsrnhrdt
  • Change AP_Administrators group without web ui

    Hello, everybody,   I have the following problem with a customers Snow AP. This is a new installation Every user in the AD - group AP_Administrators has no access to the Snow AP and only a grey website appears (...
    wommers
    last modified by wommers
  • Extend field values when content comes via PS Webservice

    Hi @all,   I'm using a Powershell web service that gets the following information from a data source based on the computer name: email address, email subject, other content. At the moment the email subject is :...
    dnnsrnhrdt
    created by dnnsrnhrdt
  • Automating Task Between ServiceNow and SNOW

    Is it possible to have a open task in ServiceNow call to SNOW to archive a device? Once the device is archived can SNOW call back to ServiceNow to close the the corresponding task?   (i.e) Requester submits Serv...
    GregE
    last modified by GregE
  • one approval for multiple check-out items

    Hi,   For a project one employee has to order software for 10 colleagues. In principle Snow AP has no problem with this, as the colleague can enter all necessary information for each checkout item (approver, tar...
    dnnsrnhrdt
    last modified by dnnsrnhrdt
  • Trouble send emails to AD Group as Owners_Primary

    Hello everybody,   I'm a little at a loss right now. In a customer environment I implemented a workflow which has an AD group as "Owners_Primary". I know that this function is supported by AP and I have already ...
    dnnsrnhrdt
    last modified by dnnsrnhrdt
  • Passing Variables

    I'm currently using Automation Anywhere and although passing variables is possible between tasks, the variables that are available for passing are only of the "value" type. Arrays and lists do not seem to be available...
    balajihop
    last modified by balajihop
  • Error on Activity Admin

    Receiving the following error within Snow Automation Platform on certain pages such as the Activity Admin: Internal Server Error. The 'ObjectContent`1' type failed to serialize the response body for content type 'appl...
    CharlieRNLI
    last modified by CharlieRNLI
  • Computer Name from SLM

     I'm trying to figure out why the Powershell below seems to cause the memory consumption on the Server to go dramatically. I implemented the code on one Service and the memory with go up 10% but eventually go bac...
    JYARBROUGH
    last modified by JYARBROUGH
  • SendTaskCompleteMailToOwners - causes an error

    Hi,   for some approval steps we use AD groups as recipients, so that the corresponding group of recipients is informed about an upcoming task. This function works without any problems and all members receive an...
    wommers
    last modified by wommers
  • Attach file in activity

    Dear, we nedd to create a call opening workflow, which contains some fields that will de passed to another third party service REST. Question: Is it possible to attach files to activity? If yes, could you please exem...
    RicardoPereira
    last modified by RicardoPereira
  • Memory Leak

    We are experiencing a memory leak that eats up 12 gig of Ram in 30 minutes. This has been going on for 3 days and are system is widely unusable. We were processing 600 requests a day before the issue started. Second l...
    JYARBROUGH
    last modified by JYARBROUGH
  • Is there away to use a Wildcard in a SLM API Call

    I'm trying to find away to search for computers based on the user associated with them. The issue I have is that MAC computers report as the computer name\userid vs domain\userid. Since I don't know the computer name ...
    JYARBROUGH
    last modified by JYARBROUGH
  • Beginner question, automation, https, gestio

    Hi - I am very,very, new to this. .. I have a ipam tool. Gestio.. I do not have the API.. But as a test I would like to make a workflow that would enable the user to add himself as a user to this system. When I do it...
    hippelihopp
    last modified by hippelihopp
  • AP notification e-mail

    Hi all,   I have noticed that the notification e-mails as sent by the software store, do not show the logo included in the e-mail body by default. At this moment, I have to click on "download picture" for t...
    Huib
    last modified by Huib
  • Reharvesting Software

    Hi, we currently don't have AP and I have seen several demos at Snow and read up on what it can do. One issue we always face with re-harvesting software is that each country has to be treated as a separate entity. W...
    PeteS
    last modified by PeteS