• Prevent saving from managed MS Word to OneDrive

    Hi,   Here's my situation: - iOS  - Mail App with company Exchange profile - Word installed as managed - OneDrive installed by user (not managed), user logged in Office365 (personal account)   I c...
    created by MartineZPL
  • Force iOS update with SDM

    Is it possible to force iOS update on supervised devices enrolled in SDM?
    last modified by MartineZPL
  • Address syncing on iOS

    Hi,   In Exchange provisioning I can see this option: Allow recent addresses to be synced with marked Include this account in recent address syncing   I would like to deactivate this option but when I ...
    last modified by MartineZPL
  • Latest version of SDM

    Hi,   What is the latest version of SDM and if its newer than 5.6.4 how can I download installer?   Marcin
    last modified by MartineZPL
  • Limit access to contacts on managed devices

    Hi,   I would like to prevent access to contacts associated with managed account (Exchange) from unmanaged e-mail account (iCloud) or unmanaged app (WhatsApp). Is it possible?   Marcin
    last modified by MartineZPL
  • Best practice of updating Snow Agent's for Android

    I have now a couple of different versions of the Snow Agent installed on our Android mobile devices - 5.1, 5.4, 5.5.0, 5.5.2 .... Most of them where installed as a APK from our server so are not updated with Google P...
    last modified by adam.mnich
  • Upgrading Snow Device Manager

    What is the correct way to upgrade my Snow Device Manager from 5.3.x to version 5.4.x?
    last modified by zihni.saglam
  • SDM and SLM on the same server

    Hi!   We have a case with our customer regarding using SLM+SI6 and SDM on the same server (Windows Server 2016). However, the second server will be used for all databases.  SLM SI6 SDM SQL Server Server 1...
    last modified by Viktors
  • Enrollment URL for Apple Configurator

    How to find enrollment URL for Apple Configurator? 
    last modified by MartineZPL
  • current information in SDM from some IPhones not visible

    some of our IPhones won't show their current information ("Info last updated"), but they were seen from SDM ("Info last seen"). But only a few devices, all other work fine. What can I do to update the status of these ...
    last modified by gzt
  • How do you stop users removing the Snow Agent?

    Removing the Snow agent software on Android and the Snow profile on Apple is very easy, how is it possible to prevent users from removing it?   I can see on the iOS device "Snow" configuration profile that ...
    last modified by MrChips
  • Variables for connecting to WiFi

    Hi, Im wondering if there's any way to use variables in the username and password fields when creating a WiFi Policy. For example $username$ and $password$.   We have a customer that connects to their WiF...
    last modified by mahbod.chalak
  • How can I deploy an own Android apk file with active EMM work profile?

    How can I deploy an own Android apk file with active EMM work Profile? I tried it different ways, but failed due to different reasons.
    last modified by muedi
  • Error when deploying Wifi and certificates

    When I try to deploy my Wifi certificates and settings to an Android phone I get the following error: com.android.org.bouncycastle.asn1.DLSequence cannot be cast to com.android.org.bouncycastle.asn1.ASN1Integer (-1)...
    last modified by Markus
  • How can I preconfigure Email settings with Android EMM work profile?

    How can I preconfigure Email settings with Android EMM work Profile? If I configure the Mail App manually on my Android smartphone its working fine. But when I try it with “Exchange provisioning” via SDM ...
    last modified by muedi
  • Reset an iphone password if user has forgotten it

    Hi    Really hoping anyone can help with this one   We have numerous devices e.g. ipads and iphones under Snow Device Manager    we have had quite a few users forgetting their passwords to ...
  • Is there a way to create a customized registration PIN, or edit/change the system-generated registration PIN once I add a new device?

    I have users enrolling their devices manually, using the server/PIN method.  If I can dictate the PIN to them over the phone, or have them use their own (such as employee or location ID), it would be much easier ...
    last modified by cpayne
  • Android App Removing Itself

    Hi All   We have a couple of Android phones where the Snow app will not launch. We download the APK file OK and install, and the Snow App icon appears on the phone desktop, however when we launch the app to sta...
    last modified by MrChips
  • SDM: Administrators

    Afternoon All,   Was wondering if others have had an issue with creating Administrators for Snow Device Manager. The problem is that we have our AD attached and imported into Snow Device Manager now for me to be...
    last modified by harry.mansell
  • Whitelist Deployment Failing

    Hi All,   Just wanted some clarifications around the whitelisting function that can be used to restrict the applications within Snow Device Manager. The issue that i have had is that it works perfectly well and ...
    last modified by harry.mansell