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2019

For various reasons (described at the end of this post), compatibility with older operating systems is sometimes broken when we release a new inventory agent version. In these cases, we will still support the older operating system, but you  would need to use an older version of our agent in order to inventory the system.

 

The most recent example is our macOS agent version 6.0.0, which does not support macOS 10.7, so to scan computers with macOS 10.7, you need to use the prior agent version which is 5.1.0.

 

Our colleagues in R&D created the following list of all older operating systems that we still support as of today, by using an earlier version of our Snow agents:

 

Operating system

Agent version

Microsoft Windows 2000 (x86)

Windows Agent version 3.7 (EoS July 2019)

Microsoft Windows XP (x86, x64)

Windows Agent version 5.2.4

Microsoft Windows Server 2003 R2 (x86, x64)

Windows Agent version 5.2.4

Microsoft Windows Server 2003 (x86, x64)

Windows Agent version 5.2.4

10.6 - Snow Leopard

macOS Agent version 2.3 (EoS July 2019)

10.7 - Lion

macOS Agent version 5.1.0

Debian 5.x

Linux Agent version 5.2.0

Debian 6.0.00-6.0.10

Linux Agent version 5.2.0

Debian 7.0-7.6

Linux Agent version 5.2.0

Oracle Enterprise Linux 4.x

Linux Agent version 5.2.0

Red Hat Enterprise Linux 4.x

Linux Agent version 5.2.0

Red Hat Enterprise Linux 5.0-5.11

Linux Agent version 5.2.0

SUSE 10

Linux Agent version 5.2.0

Ubuntu/Kubuntu 10.x

Linux Agent version 5.2.0

Ubuntu/Kubuntu 11.x

Linux Agent version 5.2.0

IBM AIX 5.3

Unix Agent version 5.0.4

IBM AIX 5.4

Unix Agent version 5.0.4

Solaris 8

Unix Agent version 5.0.4

Solaris 9

Unix Agent version 5.0.4


All this information can be derived from the System Requirements, but as this has been requested a few times, R&D created this summary for a better overview.

 

So why do we even break compatibility at all?

The main reason is that we need to keep the agents up-to-date with the latest libraries, and these libraries in-turn may lack support for an older OS. The benefit of these newer libraries is often improved security and/or bug fixes.