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General Licensing Forums

5 Posts authored by: ester.memoli Employee

This page is still under construction. Please visit later. Thank you for your patience.

Dear SnowGlobe users,

our Knowledge Management team has activated a brand new page, where you can track all the Knowledge Base Articles you've subscribed.


Be sure to be logged in into the Support portal and then click here:  Notifications and Subscriptions

In this page you can see at a glance all the KB Articles, you can also unsubscribe from them or edit the notification settings.


To unsubscribe from a KB Article, click on "Subscribed":



To edit the notifications, click on "Notification Preferences":




Additional features will come later.

This mini-portal is very useful and we hope you like it!

I've had recently a couple of requests about Security information in Snow.

After providing the specific user guides and getting a good feedback about their content (no doubts about it! ), I thought they could be useful for the SnowGlobe community too.

Below you can find the direct permalinks, so you can reach the documents easily without searching in the full Knowledge Base.


Technical Description: Security Considerations in Snow License Manager 9


Technical Description: Security Considerations for Snow Analytics


Technical Description: Security in Snow Inventory for Snow Inventory 5


Technical Description: Security Considerations for Snow Inventory 6


User Guide: Federated authentication with SAML for Snow License Manager 9


User Guide: Federated Authentication with SAML - Update revision 8.3


I hope you find them useful!


Note: in each KB Article page, you can click on the "Subscribe" button (on the top right), to get a notification every time the User Guide is updated.

Hello SnowGlobe,

we often receive requests about or minimum requirements to build a well structured and sized Snow environment, such as operating system, database, disk space, memory, etc.

We have created a System Requirements document that is constantly kept updated by our R&D team.


This is the permalink, so R&D will always post here the most recent version: 

Snow System Requirements - System requirements for all Snow products


Add it to your bookmarks!


Note: in each KB Article page, you can click on the "Subscribe" button (on the top right), to get a notification every time the User Guide is updated.


Developing Ideas

Posted by ester.memoli Employee Mar 22, 2019

May 2019 Update: many of the Ideas mentioned in this article have been developed. Please consider the list as outdated. Anyway the Ideas page, the Search method and the hints are still valid.

Our tireless R&D team works every day to develop improvements, updates, fixes and new features for all Snow applications. Did you know they also evaluate and take in consideration the ideas coming from customers, partners and even Snow employees from all departments?

This is done throught the Ideas Portal, available here in the community at the following link: Snow Ideas Board


An example of all the Ideas currently (March 2019) in development:



Bulk delete computers from the Inventory SMACC
New MS chassis types to Inventory
Excluding autofs filessystems/ NFS mounts from agent scanning

Disable Auto/Dynamic Search Feature
Open/Known Problem Database

Change Snow Products main Icon



Show install path in reports
Additional Columns for report Applications per computer
License ID Field Needed in All Licenses Report
Add "Installed" to "Applications per computer" report

Color uninstalled applications in report same as on Desktop
Add the period to the report "All licenses"

Enhanced Reporting Feature Request for Applications by Computer Report (Historic Metering)

Add hypervisor detection to report "Computers that are not inventoried"

Report Showing All Computers Per User

Add Processors & Total cores to the column selector in All Computers report

Add the ability to add (custom) fields to the compliance summary report



List of available detection scripts

Publish release details for detection scripts


Version and Edition Index in Licence compliance per organisation

Add Custom Compare Value name in license compliancy summary

Import functionality for Oracle Orders and Agreements
Add Processors & Total cores to the column selector in All Computers report



Add custom fields to Oracle orders

PowerVM connector for AIX LPAR info

Improve connector access to AWS by using Cross Account Access Roles

Adobe Creative Cloud Connection into SLM


and many more!

NOTE: To be sure to look at the most up to date list, please go to the Ideas Board main page, click on "See all Ideas", then select "In development" from the drop-down list.