|Product||Snow Integration Manager|
|Release date:||May 23, 2018|
|Current status:||Released to market|
The setup file for SIM 5.7 and Snow for ServiceNow scripts can be downloaded from our product share and from the external ftp:
ITSM Managers often struggle to keep their CMDB up to date with the computers, users, and software consumed in their organization. An accurate and up-to-date CMDB enables the IT service desk to effectively manage requests, saving time and reducing costs. The Remedyforce connector automatically exports Snow Data to a Remedyforce CMDB instance, so that it is an accurate reflection of the IT estate. Software titles and data are normalized, consolidating multiple data sources.
TOPdesk connector The initial version of this connector enables data to be exported from Snow License Manager into to an optimized CSV file, which can be imported into TopDesk. By integrating with a range of popular ITSM platforms, such as Service Now, TOPdesk, and RemedyForce, Snow provides the IT service desk with a single pane-of-glass access to automatically maintained asset information for software and users, reducing time to resolution for tickets and improving the user experience for employees.
Microsoft Intune Hybrid with SCCM Enables data to be imported from the Intune add on in SCCM.
Snow License Manager Data Exporter Enables easy export of data from Snow License Manager to a generic format.
BMC connector – support for clustered software
Introduced in BMC Discovery 11 (formerly known as BMC ADDM), active software instances on a cluster will be visualized in Snow License Manager as a software row on the cluster host.
BMC connector – option to include Oracle data When selected, this option ensures that any Oracle data present in a BMC environment, will be picked up by the connector – requires Snow Oracle Management Option.
Microsoft Office 365 connector uses Graph API Late December 2017, Microsoft announced the availability of Microsoft Graph, an API -based method for retrieving usage reports from their Office 365 services. In the same announcement, they delivered the news of the deprecation of several PowerShell cmdlets – which was used by the previous version of the Office 365 connector to retrieve the number and type of activities that a user participated in while connected to Skype for Business Online.
Now that the Graph API is out of Beta, we are releasing our new version of the Office 365 connector, which fetches activity information for Exchange and Skype directly from the Graph API. Additional setup to configure the Graph API is required, see User Guide: Microsoft Office 365 Connector for more information.
The connector to IBM’s BigFix system-management software has been overhauled. The connector now creates an inventory report similar to the CSV import of the pvu_sub_capacity.csv file. An opt-in feature has been added to enable inclusion of non-PVU software in the inventory report – data that is not included in the pvu_sub_capacity.csv file.
Snow Integration Manager 5.5, part of the Snow Cloud Discovery release 2017:2, is officially released to market
With SIM 5.5 Snow adds two new connectors for AWS and Azure discovery.
Product: Snow Integration Manager
New version: 5.5
Build no: #343
Release date: September 27, 2017
Distribution Setup package
Current status: Released
Uncontrolled release of cloud computing into an organization can lead to cloud sprawl, expensive software installs on unused machines, and incorrectly dimensioned VMs. The result is overspend and audit risk. Discovery mitigates these risks by providing visibility into the cloud infrastructure and revealing the blind spots, by uncovering the unknowns that are a potential source of risk.
Snow's Cloud Infrastructure Discovery solution gathers data from the cloud environment, to deliver visibility in terms of service level adoption and highlighting of non-inventoried virtual machines – lowering the potential for overspend and incompliance.
The Azure Discovery connector links to the Azure IaaS environment retrieving data about the current VM estate.
The AWS Discovery connector links to the AWS IaaS environment retrieving data about the current VM estate.
A new package was uploaded July 5, 2017: SIM 5.4 build No.266
Features in Snow Integration Manager 5.4
ServiceNow Catalog 2.0.x connector enhancements*
The Snow for ServiceNow Catalog connector is now a certified ServiceNow scoped application. To integrate this connector into ServiceNow, the corresponding ServiceNow app needs to be installed into the ServiceNow instance from the ServiceNow Store. Please
review the Installation and Configuration User Guide for Snow for ServiceNow for more details.
Technical enhancements included in this release are:
ServiceNow CMDB 2.0.x connector enhancements*
The Snow for ServiceNow CMDB connector is now a certified ServiceNow scoped application. To integrate this connector into ServiceNow, the corresponding ServiceNow app needs to be installed into the ServiceNow instance from the ServiceNow Store. Please review the user guide for more details
Additional technical enhancements:
*When upgrading from an earlier version of the ServiceNow integration connectors, review the user guide, upgrade guide, and migration guide thoroughly before upgrading the integration between Snow and ServiceNow.
Corrections in Snow Integration Manager 5.4
Enhancements in Snow InventoryAgent for Unix 5.0.3
Added support for Snow for ServiceNow Express
ServiceNow Express - CMDB Integration enables organizations to use multiple inventory sources to populate the CMDB in ServiceNow Express with common vendor names, application titles, and versions. Snow Software - CMDB Integration populates the CMDB in ServiceNow Express with cleansed and normalized data incorporating all IT assets (hardware and software) across all IT platforms in use by the organization. This makes it easier and faster for ServiceNow Express users to achieve their goals in areas such as request management, change management, cost management, incident resolution and problem management.
The IQuate connector now supports gathering inventory information on Linux applications from iQSonar.
It's my pleasure to announce the official release of Snow Integration Manager 5.1.1
Released December 8
- Release information -
Product: Snow Integration Manager (SIM)
New version: 5.1.1
Release date: December 8, 2016
Distribution: Setup package
Current status: Released
Corrections in Snow Integration Manager 5.1.1
BigFix Connector – correction of missing PVU-values for some software instances. The correct software version is now retrieved from instances with PVU values.
Snow Integration Manager 5.1.1 Release Notes