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laura_miller
I hope I am asking the right question here - but Hardening parameters will be applied on our DMZ gateway server and I need to know what network ports are used in conjunction with this server. I didn't do any of the initial setup so I'm not sure how I can find this information. I need to provide this information to the team here who will be… (Show more)
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Viktors
Hi!   We have a case when sudo rights for Oracle scanning are not possible (internal security).   We tried to get the Oracle database info by not using sudo but defining the necessary snow commands in sudoers file (based on technical requirements): awk, crontab, dmesg, dmidecode, dnsdomainname, env, findmnt, grep, ifconfig, last, ldconfig,… (Show more)
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SLM
We are facing an issue with majority of our data in SNOW. What could be the possible reason behind that and how can we troubleshoot that. The foremost thing is Majority of our applications are not reflecting the proper data in SNOW. We have facing this issue that our Adobe Acrobat DC Products are not reflecting in SNOW and instead they are… (Show more)
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Gan
Click to view contentHi All,   During the installation of Snow Service Gateway, after input the forward address with URL of Snow Inventory of Master Server, encounter with below error:   Below steps and verification been done: Proxy setting disabled Master server SSL cert added to Trusted store Master server URL added to trusted sites Telnet master server on… (Show more)
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uday
Is it possible to get the GPS location of the laptop with snow agent? It is useful to track the radius based licenses (software's which are allowed to use only in particular area or city).
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roger.jud1
Since a few days our devices can't send their inventory file to Snow Inventory Server anymore. If we use the endpoint check URL we get the following error: "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting again"   - TLS 1.0 / 1.1 / 1.2 are activated on collection server as well as inventoried devices - certificates… (Show more)
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Sam90
Click to view contentHello All,   It seems some issue with the installation of Service Gateway. During the installation, after populating the forward address with URL of Snow Inventory of Master Server, it is throwing below error-       However, the forward address is accessible in browser and displaying the master server instance default page.
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Myrja.Schumacher
Click to view contentReleased on March 14, 2019.  Snow for ServiceNow 3.3 is a certified platform integration between Snow License Manager and the ServiceNow NOW platform. Building on features and capabilities introduced in earlier versions, this latest release of Snow for ServiceNow further enhances the integration between the world’s leading Software Asset… (Show more)
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Myrja.Schumacher
Click to view contentReleased on March 14, 2019 Release information Product:                 Snow Inventory Agent for WindowsNew version:          6.1.0Release date:         March 14, 2019Distribution:           SUS package Current status:      Released   Features Browser extension for Microsoft Edge. Enhancements Security hardening through compilation options.… (Show more)
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gert-jan.kosterman@dllgroup.com
Click to view contentWe have the Cloud Application discovery and metering enabled for all three browsers supported by Snow: IE11, Google Chrome and Firefox. We now noticed that the end-user is able to disable the Firefox browser extension him-, her-self. Is it possible to disable this Extension disable possibility?   kind regards, Gert-Jan Kosterman.
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