Skip navigation
All Places > Snow Product Hub > Snow License Manager > Blog
1 2 Previous Next

Snow License Manager

18 posts

Release information

Product:                            Snow License Manager
New version:                     8.3.4
Revision No:                     383
Build No:                          6851
Distribution:                     SUS  package
Current status:                 QA Approved


Corrections in Snow License Manager 8.3.4


  • Fixed an issue that caused the incorrect transfer of user cloud application data gathered from browser extensions in partner platforms (PRB0041933).
  • Fixed an issue where large imports of data from the Microsoft Office 365 connector were not being processed and shown in the Microsoft Office 365 overview (PRB0041951).
  • User IP address logging for Windows authentication is now recorded in the Snow License Manager database entry 
    tblsystemuserlogonhistory.IPAddress (PRB0041954).
  • The Office365 service is now able to handle duplicate data without crashing (PRB00419419).

Release Information

ProductSnow Licens Manager
New version8.3.3
Release DateAugust 22 2018
DistributionSUS and MSI Setup
Current StatusReleased


Corrections in Snow License Manager 8.3.3

  • The risk posed by a security vulnerability found in an external library has been mitigated (PRB0041891)
  • Virtual machines reporting multiple IP addresses, via our Virtual Management Option connectors such as vSphere or Hyper-V, are now mapping correctly to inventoried computers (PRB0041846)


The updated Stored procedure in this release (PRB0041846) is JobInventoryDCCUpdate.

Release Information


ProductSnow License Manager
New version:8.3.1
Distribution:SUS package
Current Status:Released


Enhancements in Snow License Manager 8.3.1


 Oracle functionality consolidation

All features and capabilities related to Oracle products have now been consolidated under the Oracle overview page accessible from the Enterprise menu item. Navigation to Oracle functionality has been moved, but the features and capabilities remain unchanged. Minor modifications have been made to the user interface to align the way Oracle data is presented with data presentation in the rest of the product.

Search and archive

The Search for applications and Search for computers functions have been simplified to reduce the number of user clicks. As shown in Figure 1, the filtering on Organisationremains unchanged, but only a single default filter is now presented to the user, enabling search results to be refined on user input application/computer name. Users can select additional filters by selecting the green plus sign to further refine search results, by, for example, selecting BIOS date and domain name (for computer searches) or license required and is bundle for applications.

Reports directly in overview for Office 365

A reports tab has been added to the Microsoft Office 365 overview, enabling users to access reports without having to switch to the Reports view.

Corrections in Snow License Manager 8.3.1

  • The Show Applications hyperlink is again visible under the Financial info tab for computers with licensed applications installed for which costs have been added (PRB0041456).
  • To calculate the license requirement for a SQL server instance deployed on a virtual server, the total number of resources – virtual processors and virtual cores – allocated to the virtual server needs to be determined. The data to calculate the total number of resources available is available under the Hardware tab for the virtual server. The result of multiplying the value for Number of Processors by the value shown for Cores per processor is consistent with the Virtual Processors Count total provided by the Clean Inventory Data Contract (CIDC) (PRB0040781).
  • SMTP user passwords are now hashed, so that and no longer presented in clear text in the Snow Management and Configuration Center (Snow MACC) (PRB0041576).
  • When an application is set for re-harvesting, and is then removed from the Software store, it will no longer be listed for re-harvesting (PRB0041594).
  • Object search results no longer truncates the number of hits to 1,000 records – all search results are now displayed (PRB0041317).
  • The criteria Assignment Type is now supported in the All Licenses report (PRB0041422).
  • The Alert list on the default Snowboard panel no longer causes time out or cannot load – all alerts are now shown, as expected (PRB0041667).
  • When an application is installed on a single computer is removed, either through an uninstall or because the computer has been deleted, the license requirement and compliance values for the application are cleared correctly by running the compliance service (PRB0041647).
  • It is now possible to view Computers or datacenters details when the compliance service is running – the timeout error “An error occurred on this page!” no longer occurs (PRB0041355).
  • In Compliance Summary reports for applications licensed per installation, the value for initial requirement no longer differs from the value for initial requirement shown under the Compliance tab for the application (PRB0041652).
  • The maximum number of characters have been changed for following Oracle order fields:
  • Oracle Master Agreement (OMO), Oracle License and Services Agreement (OLSA) reference can now accommodate 255 characters
  • Ordered by Contact-> 100 characters
  • Vendor/contractor Name 50 -> 100 characters
  • Customers with a large number of custom fields and system users have been experiencing lengthy run times for system maintenance (Data Update Job) due to how these were being processed. In this release, processing has been optimized, and so these customers will experience a reduction in the time it takes for system maintenance to complete (PRB0041385).


Please find Release Notes here


ProductSnow License Manager
New version:8.3.1
Distribution:SUS package
Current Status:QA approved
Due to release:June 7, 2018


Snow License Manager 8.3.1 is due for release on June 7, 2018.

We will update you here.

Snow License Manager 8.3 is part of the Snow for Cloud launch.


ProductSnow License Manager
New Version8.3
Release dateApril 12, 2018
Build No.6674
Revision No.355
DistributionSUS and setup package
Current statusReleased

Features Snow License Manager 8.3:


The SaaS overview is a key new addition to the cloud functionality in Snow License Manager. Existing SaaS discovery and metering capabilities provide excellent insight into what SaaS applications are being used within the organization, who is using them, and how much. In this release, Snow License Manager can provide the vital other side of the SaaS picture: matching what's being used with purchases/subscription assignments and identifying cost.

In this release, support is available for the following SaaS providers: Box, Cisco WebEx, DropBox, Google G Suite, Salesforce Sales Cloud, and ZenDesk.

For each SaaS subscription purchased within the organization, the SaaS overview page shows the total number of user accounts and the percentage of accounts showing a login within the previous 30 days. The purpose: to provide a starting point for further investigation. SaaS overview enables the user to identify users that have been assigned with a subscription, if they are active, and how much subscriptions cost.

Note: the SaaS connector for each SaaS provider needs to be setup and configured in Snow Integration Manager. 


Oracle-related functionality continues to be developed under the Oracle overviewpage under the Enterprise menu, providing a consolidated view of all Oracle information. To ease the transition for users, Oracle functionality will continue to be available through existing menu items spread across the interface. This duplication will, however be removed in an upcoming release.

Additional features in this release include:

  • Oracle overview – the first pane now provides an instantaneous status overview of the Oracle estate, providing recommendations for further investigation and a graphical representation of costs and the discovery/inventory status.
  • Improved filtering– when filtering for specific Oracle databases, is now possible to refine the process through multiple selection of Options and Management Packs
  • An Order tab – which provides an overview of all Oracle orders associated with a specific Oracle database.
  • A Server tab – which provides an overview of the computers where the database edition has been identified.

Office 365 subscription – coverage of applications

As Office 365 subscriptions include several applications the relationship between a subscription and the applications it covers is one-to-many. To determine compliance, Office 365 applications need to be identified as covered by a subscription, which is based on users with an assigned subscription. Until now, the only way to determine coverage, was to manually assign each application as covered by a given subscription. In this release of Snow License Manager, applications are automatically marked as covered by the subscription, and compliance figures are correct.

Note: users need to be linked for this feature to function correctly. 

Add and remove Office 365 subscriptions

Snow License Manager provides deep insight into how Office 365 subscriptions are being consumed, specifically highlighting where a plan is not being used. While identifying unused subscriptions and users that can be moved to cheaper plans is great from a cost-savings perspective, action still needs to be taken in the IT environment – often in another system and sometimes by a completely different user than the Snow License Manager user.

To enable actions to be taken in Snow License Manager, customers running Snow Automation Platform will gain access to additional functions – Remove users from subscription and Add users to subscription – on the Microsoft Office 365 pages. Once Snow Automation Platform is configured to poll Snow License Manager it will carry remove and add users as instructed directly in the Office 365 portal.

This capability improves security by enabling Snow Automation Platform with Office 365 credentials, removing the need to provide elevated privileges to additional users.

Corrections in Snow License Manager 8.3:

  • Database optimizations have enabled performance improvements in the scheduled compliance service with multiple CIDs. For new Snow License Manager installations, the default for running the compliance service is set to once daily (PRB0041356).
  • Notifications are now triggered and sent to the configured e-mails depending on the notification settings for:
    • Category =: Computer; When = Update; and Criteria = Vendor
    • Category = License; When = Will Expire; and Criteria = Expires within number of days
    • Category = Agreement; When = Will Expire; and Criteria = Expires within number of days
      (PRB0040676, PRB0041262, PRB0041508)
  • It is now possible to configure when Notifications are sent, and notifications are sent once per pre-configured interval.
  • Step 17 of the Data Update Job – Computer software PVU metrics – no longer fails. In case of failure, the DUJ step is stopped, and an appropriate error message is logged (PRB0040861).
  • Users can now delete and edit notifications under the Administration panel – update details, add criteria, and add group (PRB0040191).
  • The list of "Will expire" agreements included in the notification e-mail, now only shows expired agreements within the time period pre-selected in the ''Expires within number of days'' (PRB0040419).
  • A reporting issue, introduced in Snow License Manager 8.2.7, has been resolved, so that "Computers that are not inventoried" is now visible again (PRB0041593).


System requirements

System pre-requirements: SMACC 2.0 is required as of Snow License Manager version 8.3 

Release Notes

SLM Product update

This version introduce various improvement including the Oracle Management Option consolidation and few corrections.


Release Information

ProductSnow License Manager
New version8.2.7
Release DateMarch 7, 2018
Build No:6634
Revision No354
Current StatusReleased

Enhancements in Snow License Manager 8.2.7


  • A new report – Microsoft Office 365 user who may be double licensed – has been added to highlight users who are assigned with perpetual license for Office 365 ProPlus and who have also been assigned with a subscription that includes Office 365 ProPlus. This report provides a good starting point to remove unnecessary double licensing.
  • A new report – Microsoft Office 365 E3 or E4 to E1 optimization – has been added to highlight users assigned with an E3 or E4 plan who have not used any of the Office Pro Plus components, on any of their inventoried devices, for at least 90 days. This report provides a good starting point to identify users that might be moved to a less expensive E1 plan.
  • For Microsoft Office 365 subscriptions, for which usage is not measured, such as Microsoft Enterprise Mobility + Security E3, N/A now appears in the Activity column on the main user activity view. Selecting the name of the plan navigates to full users view – note the Activity column will not display (expected behavior) here. 
  • A new capability – Inventory sources – has been added to the Enterprise and Service Provider Edition of Snow License Manager (SLM). Available under the Administration panel, this capability shows Inventory sources configured in Snow Management and Configuration Center (SMACC). It provides sys admins with information about inventory source configurations per Inventory database and Inventory site. Warnings highlight if your system is gathering data twice from the same database and overlapping site names are highlighted.
  • Subscription plans tab in user details have been enhanced by:
    - The addition of a new column – Active last – which displays the number of days (7, 30, 90, 180, 365, more than 365, or no activity) since the user last used a component of their subscription
    - Navigating directly to the Subscription plans tab of the user details page when the user’s username is selected.
  • A new API endpoint for applications per user has been implemented to support export of data to TopDesk.
  • Oracle Management Option consolidation

    A new menu item – Enterprise – has been added to the Snow License Manager (SLM) interface, which is visible to customers and partners with an Oracle Management Option (OMO) license or Snow Optimizer for SAP® Software.

    All Oracle information is now available on the Oracle overview page under the Enterprise menu. For this release, old menu items providing access to information about the Oracle estate will remain – however, they will be removed and permanently replaced by the Oracle overview page in an upcoming release.

    The purpose of this new menu item is to ease the management of Oracle by consolidating the information available into one space.

    Oracle features include:

    • Recommendations – the overview page shows, for example, computers that are no longer reporting in, Oracle databases discovered in soft-partitioned environments, and non-inventoried devices that could be running Oracle software. The purpose of this view is to provide a starting point for optimization of your Oracle estate.
    • Environment overview of discovered computers, computers discovered with Oracle databases, and computers inventoried by Oracle Management. The purpose of this graph is to provide a graphical representation of potential risk in your Oracle estate.
    • All Oracle reporting available under the Reports tab in the Oracle overview, including new report types to highlight Oracle databases in soft-partitioned environments: Oracle databases running in a soft partitioned environment and Computers with Oracle database inventory installed that are no longer reporting in. 

    • List of Oracle database editions installed in the Oracle estate, and the number of instances of each. A deep dive view shows all instances, which can be filtered according to Options, Management packs, or Versions.

Corrections in Snow License Manager 8.2.7


  • The Top number of agreements per agreement type widget on the Agreements overview page shows the top 5 agreement types. If several agreement types have the same count (shown in parenthesis) then the first, by alphabetical order will be displayed.
  • When computers that are also devices are deleted or archived, the link between a device and computer will also be broken, and the user will be prompted to delete the device as well (PRB0040567, PRB0040590).
  • The list of Unassigned Inventoried Software rows in Snow Management and Configuration Center (SMACC) is no longer be truncated, and now shows the complete list of unassigned inventoried software rows (PRB0040449)
  • Roles can now be correctly edited in Snow Management and Configuration Center (SMACC) and user records are updated as expected. (PRB0041299).
  • When creating Custom fields under the Administration panel, the Name field is now restricted to 50 characters and the Description field to 128 characters. (PRB0041096).
  • The search filter on the Search for applications page has been enhanced to support:
    - %text – shows values that end with 'text'
    - text% – shows values that start with 'text'
    - %text% –shows values that contain 'text'
    - Searching using 'like' and inputting 'text' without '%' will provide exact match for 'text'.

SLM Product Update

This new update version includes various enhancements and corrections.

The gradual deployment model will not be applied for this release of Snow License Manager.


Release information

Product:                            Snow License Manager
New version:                     8.2.5 
Release date:                   February 6, 2018
Distribution:                      SUS  

Build Number:                  6610

Revision number:             347
Current status:                 Released

Enhancements in Snow License Manager 8.2.5:


  • Assignment tracking enables users to enter meta-data to license assignments, including the date and a text comment where the user can enter a description why the license assignment has been added, changed, or removed. Visualization and management of tracking is available to sys admins under the Administration panel, where a new capability – License assignment tracking – has been added to show the license assignment meta-data and enable tracking to be activated/deactivated. 
  • An existing Snow License Manager platform can now be updated to run on SQL Server 2017 (support to install Snow License Manager on SQL 2017 will be included in an upcoming release).
  • The Microsoft Office 365 user activities pane has been redesigned based on customer feedback. The pane has been simplified to improve visualization of subscription-plan data, providing more granular information about utilization of the applications included. The information shown provides clear starting points for further investigation into potential license re-harvesting and subscription optimization.
  • An additional method for user linking for Microsoft Office 365 has been added to complement the existing AD user discovery and e-mail address imports. A new view, which shows suggestions for users that can be linked in the Office 365, has been introduced and is accessible via the information rail shown when less than 80% of users are linked.

Corrections in Snow License Manager 8.2.5:

  • Browsing applications under the Software tab in Snow Management and Configuration Center (Snow MACC) no longer throws an error and results shown are as expected. (PRB0040297)
  • When a new column Application Family is added to the application box under application definitions in Snow MACC, the correct name of the application family is now shown. (PRB0040367)
  • Users can now input e-mail addresses longer than 20 characters in customer contact information tab in Snow MACC. These e-mail addresses are saved and displayed correctly. (PRB0040024)
  • When trying to validate an unassigned inventory software row in Snow MACC now columns validated date and validated by are updated with correct value. (PRB0040023)
  • Enabled setting User must change password at next login for new created account in Snow MACC will trigger the popup box at next login with message ‘’The user’s password must be changed before logging on the first page’’. (PRB0040092)
  • Error message now correctly describes the problem on import of an invalid MLS file in Snow MACC. (PRB0040648)
  • Editing a license no longer causes the pre-set maintenance and support dates for the license to be updated. (PRB0040097, PRB0040409)
  • Custom fields created in the web interface with a mandatory value, can be assigned with new value, and now can be modified back to the original value. (PRB0040026)
  • Administrative task "My Notifications" under the Administration panel now supports multiple email address entries where input data are separated by comma or semicolon. (PRB0040825)
  •  The SKU recognition table has been expanded with the SKUs for several Microsoft Office -365 applications, including Exchange Standard, Visio Client, and Enterprise with CAL. (PRB0041196)
  • Snow License Manager API users can now navigate correctly to access the Computer tab. (PRB0041244)
  • The correct number of expiring or expired agreements is presented at Alert list widget on the Snow License Manager Snowboard. (PRB0041298)
  • All Oracle database servers report now shows the correct value for the total number of cores. (PRB0041295)
  • Unassigned software rows on the Application tab in SMACC can now be hidden. (PRB0040551)
  • Devices (inventoried or not) with auto-connect rules are now assigned to the correct Organization node according to the hostname.(PRB0041275)
  • The message "Changed" is now shown in the Action log file when a custom field has been edited in Snow License Manager. (PRB0041308)
  • Organization restrictions are applied as expected to sites (legal entities), so that it is no longer possible to assign licenses to other sites with same name strings. (PRB0041321)
  • Stability improvement of Office365 connector (PRB0041332)


This new update version includes few corrections.


Release Information

Product:                 Snow License Manager
New version:          8.2.6
Release date:         February 16, 2018
Distribution:            SUS
Build Number:         6621
Revision number:    348
Current status:        Released

Corrections in Snow License Manager 8.2.6:

  • Product use rights are now applied correctly when a license is added or edit by searching for it by SKU. In addition, support has added to correctly populate the cross platform and cross edition rights based on the SKU data. 
  • Inconsistent license data is no longer causing issues with Office 365 historical data. Processing is now carried our correctly by Office 365 service and data displays as expected. (PRB0041468)

SLM Product Update

This version of Snow License Manager introduces various enhancements and corrections.


Release information

Product:                             Snow License Manager
New version:                     8.2.4 
Release date:                    14 December, 2017
Distribution:                      SUS  
Build No:                            6556
Revision No:                      342
Current status:                 Released

Enhancements in Snow License Manager 8.2.4:

  • Additional information about the Microsoft Office 365 Connector has been added to the Microsoft Office 365 view (under the Cloudtab). To find out more about setting up the connector or linking user, select Learn more… under the appropriate alert. 
  • To visualize Office 365 user activity, inventoried users in SLM need to be linked to their corresponding user profile extracted by the Microsoft Office 365 Connector. If the number of linked users is below 80%, an alert now shows on the Microsoft Office 365 This alert panel provides information about how linking can be achieved.
  • Snow License Manager now provides support in the Graphical User Interface (GUI) for Hungarian, Japanese, Polish, and Russian language versions. Support for these languages in reports will come in a later release.
  • The detail on the All Oracle orders report has been improved through the addition of new column-selector fields: CSI, License cost(currency), License type, Metric*, Period type, Product*, Product type, Quantity*, Support cost (currency), and Type (where * indicates default columns for the report). In the same report, calculation of the values shown in the columns for License cost (currency), Support cost (currency), and Total cost (currency) has been modified so that the cost per Oracle order row is displayed, and not the cost for the entire Oracle order.
  • A new column, Cost(currency), has been added to the Subscription plans tab of the user details page. The values displayed in this column show the current monthly cost for the subscription. 
  • The search for computers function has been refactored to improve performance.

Corrections in Snow License Manager 8.2.4:

  • All computers report now shows the expected value in the Status column when Italian is the pre-selected language (PRB0040655)
  • Font issues arising when inputting data in the Description tab of an Agreement have been corrected. Users can input text that is longer than input window, data is saved correctly, displayed with the right font, and a scrollbar has been added for improved visibility (PRB0040441)
  • Performance improvements have been made to the Datacenters and clustersview as well as Computer detail pages, reducing the time to load these pages and underlying tabs (PRB004068)
  • Office 365 users are now listed correctly on the view for each subscription plan (PRB0041070)
  • The last data import timestamp, shown in the bottom right-hand corner of the Microsoft Office 365 view, shows the date and time of the most recent import from the Office 365 Connector (PRB0041265)
  • The compliance calculation error introduced in SLM 8.2.2 has now been fixed, the licensing service no longer stops due to a time error (PRB0041258)

This version introduce the fix for the Critical issues:

  • Manual connection between Agreements and computers that users have added to the system will not be lost when the DUJ runs
  • The new licensing rules that Microsoft added for Windows Sever 2016 will no longer apply to processor metric when calculating the license requirements 

Release information

Product:                            Snow License Manager
New version:                     8.2.3 
Release date:                    November 17, 2017
Distribution:                      SUS  
Build No:                           # 337
Revision:                           # 6529
Current status:                 Released


Corrections in Snow License Manager 8.2.3:

  • Manual connection between Agreements and computers that users have added to the system will not be lost when the DUJ runs (PRB0041253)
  • The new licensing rules that Microsoft added for Windows Sever 2016 will no longer apply to processor metric when calculating the license requirements (PRB0041242)



We have stopped availability on SUS, the 8.2.2 release has been withdrawn and replaced with the 8.2.3 release. The upgrade path is now from 8.2.1 directly to 8.2.3. 


Release information

Product:                           Snow License Manager
New version:                     8.2.2
Distribution:                      SUS
Build No:                           # 6512
Revision:                           # 330
Current status:                Released

Enhancements in Snow License Manager 8.2.2:

  • A new tab – Subscription plan – has been added to the User details view, which displays all Office 365 subscriptions assigned to the user.
  • The Compliance calculator can be configured to run in parallel batches, which requires additional memory allocation, but can significantly improve performance (see Compliance Calculation Engine for more information) (PRB0040132).
  • A new license type 'Limited Use Other' has been added to Oracle orders to enable the addition of licenses with non-standard conditions (applicable to Oracle Management Option customers).
  • Enhanced the Oracle Server Worksheet (OSW) by:
    • Adding a new field ‘Datacenter name’, to show the datacenter a server resides in, where applicable, and is blank otherwise.
    • Enabling computer custom fields to be shown.
  • Enhanced compliance summary reports (standard and vendor specific) by:
    • Adding a new column ‘Total licenses’ as a default in the report, which displays the number of valid licenses (licenses purchased that are not incomplete nor expired).
    • Displaying the ‘Available licenses’ column by default.
    • Adding a new field ‘Active upgrade rights’, which shows the quantity of licenses with upgrade rights based on an active maintenance period. Shown in the Microsoft compliance summary report by default and as a column selector for all other compliance Summary reports.
  • The performance of the License tracking per computer and Unused applications per computer reports has been improved for environments with over 40,000 units.
  • A timestamp has been added to the Office 365 pages indicating the last time the Office 365 Connector updated the data.
  • Enhanced License assignment search for licenses using the Computer/DCC assignment type:
    • By default, search results are filtered on the use rights (such as upgrade, downgrade, cross edition, and cross platform) that have been added to the license. A new checkbox ignore use rights under More optionsenables the user to disable this behavior.
    • Using the new checkbox, running Show only machines requiring a license will result in a list of all machines that require a license, not just the specific version and edition of the license.

Corrections in Snow License Manager 8.2.2:

  • Removing properties associated with an Object now works as expected – the incorrect error window no longer pops up (PRB0040188).
  • Making changes to several fields on the tabs within the edit license page no longer unchecks the Downgrade rights checkbox on the Purchase tab (PRB0040344, PRB0040290).
  • Microsoft designates unrenewed Office 365 subscriptions as valid for a grace period (typically 30 days), during which users can continue to access the services included in the subscription. Snow License Manager includes expired subscriptions in the quantities Available and Total shown on the Microsoft Office 365 subscriptions page. To show the number of unrenewed subscriptions for each plan, a new column, Expiring, has been added (PRB0040895).
  • Performance of the organization auto-allocation rules in the Data Update Job has been improved for environments with complex organization trees (PRB0040510).
  • Clicking the View Data link on the Most common computer manufacturers widget now navigates to the correct report (PRB0040282).
  • The compliance calculation of Licenses using a Custom Compare Value metric will now move any surplus licenses to the highest version applicable (PRB0040155).
  • Pressing ‘Enter’ twice on edit license no longer deletes the license, the interface now prompts the user to save the license (PRB0040068).
  • The field Processors has been renamed to Host processors and Processor cores to Total cores (PRB0040407).
  • The auto-connect rule According to used computer, now assigns users to the organizational unit of the last non-server (laptop/desktop) they logged onto. Users that have only signed on to servers will be assigned to the root node of the organization tree (PRB0040683).
  • The time it takes to load the User details page has been reduced across all environments – this improvement will be notable when viewing users with many related applications or licenses.
  • The Applications tab of the application family page no longer shows one row for the number of Installations and one for the number of Installations (VM), these values are now shown in a single row
  • The time it takes for the Stock-keeping unit (SKU) drop-down menu on the edit license page to load has been reduced significantly (PRB0040689).
  • Changes made to the metric of an application prior to license import and inventory, will persist after the Data Update Job is run (PRB0040679).
  • Missing mobile device data due to an incompatibility with Snow Inventory 5 has been rectified so that device information now displays correctly in Snow License Manager (PRB0040814, PRB0040677).
  • The Invoice reference field is no longer overridden when multi-editing computers (PRB0040470).
  • When multiple versions of an application are installed on a machine, and the setting "Allow simultaneous multiple versions" is enabled, the license requirement now correctly applies to the highest version installed and is deducted from any lower versions (PRB0040301).
  • The Compliance overview per organization report now correctly shows licenses based on upgrade rights when no installation of the top-level application exists in the estate (PRB0040376).
  • All computers with the CentOS or Debian operating system are now flagged as servers (PRB0040497).
  • Application of software-recognition rules now supports weekly processing of Snow Inventory data (PRB0040830).
  • The information displayed by the Computer types graph, the widget that can be added to a Snowboard, and the widget on the Computers overview page is now consistent (PRB0040704).
  • For environments with devices, the time to group device applications during the Data Update Job has been reduced (PRB0040835).
  • User logins to multiple computers for computers residing in different Snow Inventory sites are no longer consolidated to a single computer, they are now shown on the computer where the login occurred (PRB0040893).
  • The time to update users in the Data Update Job when deletion of quarantined user is enabled has been reduced. This improvement is more notable as the number of users being deleted rises (PRB0040890).
  • CIDC report now exports correctly (PRB0040906).
  • The Most Frequent Manufacturers widget on the Partner Overview page no longer times out (PRB0040897).
  • Computer details page now opens correctly when fields displayed on the page contain special characters (PRB0040797).
  • Active Directory user data now transfers from Snow Inventory 5 correctly (PRB0040695).
  • The AD group field on the Software Store tab now supports group identifiers with up to 64 characters (PRB0040915).
  • Minutes have been added to date/time fields in reports (PRB0040185).
  • Virtual Machines on the Virtual Machine tab of the Datacenters and Clusters details page now correctly displays the machine’s operating system and not that of the host (PRB0040873).
  • Saving an application with the Downgrade rights path setting specified no longer causes the Downgrade rights path to be reset to All (PRB0040217).
  • The violation of primary key error occurring in the Data Update Job due to processing of pre-recognized software from Snow Inventory no longer occurs (PRB0040998).
  • Users with multiple Office 365 accounts with the same Full name no longer cause the Office 365 service to crash (PRB0041050).
  • Agreements with a valid agreement period are no longer showing as expired when a previous (older) agreement period has been added after the valid period (PRB0041021).

SLM Product Update

Snow License Manager 8.2, part of the Snow Cloud Discovery release 2017:2, is officially released to market.

Coupled with Snow Inventory, this release of Snow License Manager includes reporting of inventory data extracted from cloud servers deployed in IaaS environments, as well as high-risk cloud applications running on computers connected to the network.

Powered by Snow's Software Recognition Service, comprehensive and consolidated usage reports provide SAM managers with key information to bridge the disruption gap between the use and control of cloud-based technologies in an organization.


Release information

Product:                           Snow License Manager
New version:                    8.2 
Build no:                           #6463
Revision:                          #322
Release date:                   September 28,  2017
Distribution                      Setup package and SUS
Current status:                 Released

New functionality in SLM 8.2

Coupled with Snow Inventory, this release of Snow License Manager, includes reporting of inventory data extracted from cloud servers deployed in IaaS environments, as well as high-risk cloud applications running on computers connected to the network.

Powered by Software Recognition Service, comprehensive and consolidated usage reports provide SAM managers with key information to bridge the disruption gap between the use and control of cloud-based technologies in an organization.  

New features for Snow Cloud Discovery


Cloud server discovery

This feature provides overview and detailed information on the cloud servers running in an IaaS estate that have not been inventoried. The discovery data is collected by Snow Integration Connectors.

IaaS application discovery

This feature provides an overview and details of the applications installed on cloud servers.

Private versus public Cloud comparison

This feature provides overview and detailed information on the use of virtual servers and applications in the on-premise environment compared with the servers and applications in the cloud environment.


SaaS usage

This feature provides insight into what SaaS-based applications are in use from the corporate network - what computers they are being used on, and by which users.

SaaS metering

This feature provides insight into the first and most recent use of a cloud application for each user, as well as the total number of days an application has been in use. 


Added support for Windows Server 2016 licensing rules:

  • Requirement calculation now takes the minimum cores per processor rule as well as the minimum cores per server rule - This is applied automatically and is not configurable.
  • Windows Server Standard VM use rights calculation has been changed to match the new "two virtual machines per fully licensed host" rule - This is applied automatically and is not configurable.
  • DCC assignment has been disabled for Windows Server Standard 2016 due to the VM use rights rule change - License assignments to hosts is still available.


The following defect has been corrected in Snow License Manager 8.2:

    • Create or edit Custom field now supports Multi-select option to be selected and saved (PRB0040706)
    • Existing application search page is refactored - 1000 rows limitation is removed, performance and security are improved 
    • Data information fetched by SIM connector for O365 is processed and shown in SLM, errors are not created anymore when Office365Service is running (PRB0040883)

License Keys

No new license keys needed when upgrading to SLM 8.2.


SLM Product Updates

This version introduce improvement of scalability with Automation Platform and various corrections.

Release information

Product:                            Snow License Manager

New version:                     8.1.2 

Release date:                    August 2, 2017

Distribution:                      SUS  

Build No:                           # 6411

Revision:                           # 316

Current status:                 Released


Enhancements in Snow License Manager 8.1.2:

  • Improvement of scalability with Automation Platform
  • The SLM about page will only show the SQL database instance name if the user has the administrator role

Corrections in Snow License Manager 8.1.2:

  • Application metadata import no longer fails if the application name contains characters not supported
    by XML (PRB0040129)
  • Power state now has correct value under Physical and virtual servers per datacenter report for the
    virtual machines where we have the Power state (PRB0040383)
  • Computers with duplicate rows in SnowInventory database will be correctly removed after deletion in
    Snow License Manager (PRB0040640)
  • Downloaded Update existing computers import template from Snow License Manager is no longer
    corrupted, can now be updated and imported in Snow License Manager (PRB0040737)
  • Error no longer occurs when running Refresh Alerts Procedure (PRB0040109)
  • Add License now supports a decimal value for SupportCost field for pre-selected German language in
    Snow License Manager (PRB0040354)
  • Error no longer occurs when trying to validate an unassigned inventory software row in Snow
    Management and Configuration Centre (SMaCC) (PRB0040023)
  • Error no longer occurs when a user wants to hide selected unassigned rows on application definition
    tab in Snow Management and Configuration Centre (SMaCC) (PRB0040551)
  • Customer contact email now supports more than 120 characters (PRB0040024)
  • The Application Family Name column in the Applications box under Application definitions in Snow Management and Configuration Centre (SMaCC) is now correctly populated (PRB0040367)
  • Enhance the error message when adding the custom field that has the same name and category as an existing custom field
  • Add/delete notification, delete custom field and add/remove application from Black list and White list now correctly logs an entry in the Action log

This version introduce various enhancements and corrections. Snow License Manager is the hub of Snow’s advanced Software Asset Management (SAM) platform – providing a unified view of all the software and hardware assets, license entitlements and application usage metrics.

Product:                          Snow License Manager

New version:                     8.1.1 

Release date:                    June 15, 2017

Distribution:                      SUS  

Build No:                           # 6372

Revision:                           # 312

Current status:                 Released



  • Compliance reports are now generated with deeper granularity of information, including how licenses have been allocated and used, what Product Use Rights (PURs) apply, and how the compliance value has been achieved:

    A. Standard reports
    - License compliance summary                    
    - License compliance per organization        
    - Potential software cost savings                

    B. Microsoft
    - Potential software cost savings                            
    - Compliance summary                                            
    - Compliance summary by application family

    C. Adobe
    - Potential software cost savings                              
    - Compliance Summary                                            
    - Compliance summary by application family

    D. IBM
    - Compliance summary                                            

    E. Red Hat
    - Red Hat Compliance Summary

  • A new Office 365 Snowboard widget Microsoft Office 365 user subscriptions activity of type Summaries is available to show a detailed breakdown of Office 365 subscriptions. The widget shows how many active compared to inactive users. Users are inactive if they have no activity, no recent activity, or no recent application activity. This view can be filtered by subscription plan by using the field "Filter by Subscription plan".
  • On the Office 365 user tab with an activity filter selected, only the columns relevant to the selected filter are now shown.
  • Alerts are now created for applications that are nearing End of Life, End of Support, or End of Extended support data. These alerts are displayed in the alert list on the default Snowboard, as well as on relevant overview pages.
  • A new column is available for the All applications report to highlight applications that are nearing End of Life, End of Support, or End of Extended support data.


  • For a given server, the number of Oracle database instances listed under the Oracle tab now matches the number of databases listed in the All Oracle Databases per server report (PRB0040561)
  • The Application per computer report now shows the expected results when the user selects Application Type as a search criteria (PRB0040501)
  • Error no longer occurs when moving an organization node, following the saving of a report with multiple organizations that includes organizational restrictions (PRB0040377)
  • Compliance no longer fails due to timeout errors for SQL commands (PRB0040088)
  • Generating CIDC reports now supports Snow Inventory 5 data structure (PRB0040241)
  • The All computers report is now correctly populated when Purchase date, has no value is selected as a search criteria (PRB0040076)
  • Alerts list now manages expired agreements, as expected, showing only agreements with an expired period (no longer shows agreements that are active) (PRB0040613)
  • Performance improvement to DUJ step CORE_FACTORS_COMPUTERS_UPDATE (PRB0040616)
    Note: This improvement will log the CID value as NULL for DUJ procedure step       CORE_FACTORS_COMPUTERS_UPDATE in tblJobLog which is expected behavior
  • Issues related to memory leaks and releasing of memory following compliance calculations for customers with large organizational structures have been fixed (PRB0040638).
  • Editing sub-agreements of a master agreement now redirects to the correct reference link for the sub-agreement (PRB0040337)



  • Upgrade from SLM 8.1 to SLM 8.1.1 will trigger an application error in SLM Web Error log, however this doesn’t affect the Web application functionality. An automatic workaround will force IIS to restart the Web application.
  • Custom compare value metric using a custom field for compliance results in incorrect compliance calculation. The suggested workaround is to assign more than one custom field.





Snow License Manager is designed to reduce the risk, cost and complexity associated with software assets and licensing. Thousands of organizations around the world rely on Snow License Manager to help them avoid overspending on software entitlements while ensuring that they are fully compliant with licensing rules.

Snow License Manager is the hub of Snow’s advanced Software Asset Management (SAM) platform – providing a unified view of all the software and hardware assets, license entitlements and application usage metrics.

Released April 20

Release information

Product:                             Snow License Manager

New version:                      8.0.11 

Distribution:                       SUS  

Release date:                     April 20, 2017

Build no                              # 6312

Revision                              # 308

Current status:                  Released


Enhancements in Snow License Manager 8.0.11

  • The SLM database has been enhanced to provide support for new features that will be available in future releases of Snow License Manager. Specifically, the enhancement will make End of Life/End of Support/End of Extended support data available in SLM8
  • The standard report ’’Discovered Oracle database installations ’’ now shows inventoried computers on which an Oracle database may be installed that are not managed by the Oracle Management Option (OMO)


Corrections in Snow License Manager 8.0.11

  • Devices tab now shows all devices irrespective of the license metric – devices or users – for TS-applications (PR0001222)
  • A group or bundle will now be flagged as virtual, if any or all of its components have the VT-prefix (PR0001242)
  • All available metering information for all applications is now transferred to SLM (PR0001406) Note: Inventory 5.1.4 is required for this solution to be applicable
  • The Microsoft SQL-Server hardware comparison report (depending on metric used) now shows licensed applications with the correct values for upgrade rights/downgrade rights and processors/processor-core metrics (PR0001448)
  • Navigating to the application family from the application view, no longer times-out for customers with large organizational structures(PR0001442)
  • Oracle data is now processed and presented correctly in Snow License Manager when multiple data sources are connected with the same CID (PR0001403)
  • SRS rules containing brackets can be used in both normal and Operating System (OS) software rows (PR0001416)
  • VM count in datacenter view is now correct – duplicates are no longer being counted for hosts and VMs that have different organization settings, and for hosts and VMs connected to different organizational nodes (PR0001301)
  • Computer import is now successful for SLM databases (SnowLicenseManager or Inventory DB) with a different collation to the SQL server (PR0001522)
  • Processing information for users logged in to several computers that belong to different sites no longer results in duplicate user entries in SLM (PR0001509)