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Snow License Manager 8.3 is part of the Snow for Cloud launch.


ProductSnow License Manager
New Version8.3
Release dateApril 12, 2018
Build No.6674
Revision No.355
DistributionSUS and setup package
Current statusReleased

Features Snow License Manager 8.3:


The SaaS overview is a key new addition to the cloud functionality in Snow License Manager. Existing SaaS discovery and metering capabilities provide excellent insight into what SaaS applications are being used within the organization, who is using them, and how much. In this release, Snow License Manager can provide the vital other side of the SaaS picture: matching what's being used with purchases/subscription assignments and identifying cost.

In this release, support is available for the following SaaS providers: Box, Cisco WebEx, DropBox, Google G Suite, Salesforce Sales Cloud, and ZenDesk.

For each SaaS subscription purchased within the organization, the SaaS overview page shows the total number of user accounts and the percentage of accounts showing a login within the previous 30 days. The purpose: to provide a starting point for further investigation. SaaS overview enables the user to identify users that have been assigned with a subscription, if they are active, and how much subscriptions cost.

Note: the SaaS connector for each SaaS provider needs to be setup and configured in Snow Integration Manager. 


Oracle-related functionality continues to be developed under the Oracle overviewpage under the Enterprise menu, providing a consolidated view of all Oracle information. To ease the transition for users, Oracle functionality will continue to be available through existing menu items spread across the interface. This duplication will, however be removed in an upcoming release.

Additional features in this release include:

  • Oracle overview – the first pane now provides an instantaneous status overview of the Oracle estate, providing recommendations for further investigation and a graphical representation of costs and the discovery/inventory status.
  • Improved filtering– when filtering for specific Oracle databases, is now possible to refine the process through multiple selection of Options and Management Packs
  • An Order tab – which provides an overview of all Oracle orders associated with a specific Oracle database.
  • A Server tab – which provides an overview of the computers where the database edition has been identified.

Office 365 subscription – coverage of applications

As Office 365 subscriptions include several applications the relationship between a subscription and the applications it covers is one-to-many. To determine compliance, Office 365 applications need to be identified as covered by a subscription, which is based on users with an assigned subscription. Until now, the only way to determine coverage, was to manually assign each application as covered by a given subscription. In this release of Snow License Manager, applications are automatically marked as covered by the subscription, and compliance figures are correct.

Note: users need to be linked for this feature to function correctly. 

Add and remove Office 365 subscriptions

Snow License Manager provides deep insight into how Office 365 subscriptions are being consumed, specifically highlighting where a plan is not being used. While identifying unused subscriptions and users that can be moved to cheaper plans is great from a cost-savings perspective, action still needs to be taken in the IT environment – often in another system and sometimes by a completely different user than the Snow License Manager user.

To enable actions to be taken in Snow License Manager, customers running Snow Automation Platform will gain access to additional functions – Remove users from subscription and Add users to subscription – on the Microsoft Office 365 pages. Once Snow Automation Platform is configured to poll Snow License Manager it will carry remove and add users as instructed directly in the Office 365 portal.

This capability improves security by enabling Snow Automation Platform with Office 365 credentials, removing the need to provide elevated privileges to additional users.

Corrections in Snow License Manager 8.3:

  • Database optimizations have enabled performance improvements in the scheduled compliance service with multiple CIDs. For new Snow License Manager installations, the default for running the compliance service is set to once daily (PRB0041356).
  • Notifications are now triggered and sent to the configured e-mails depending on the notification settings for:
    • Category =: Computer; When = Update; and Criteria = Vendor
    • Category = License; When = Will Expire; and Criteria = Expires within number of days
    • Category = Agreement; When = Will Expire; and Criteria = Expires within number of days
      (PRB0040676, PRB0041262, PRB0041508)
  • It is now possible to configure when Notifications are sent, and notifications are sent once per pre-configured interval.
  • Step 17 of the Data Update Job – Computer software PVU metrics – no longer fails. In case of failure, the DUJ step is stopped, and an appropriate error message is logged (PRB0040861).
  • Users can now delete and edit notifications under the Administration panel – update details, add criteria, and add group (PRB0040191).
  • The list of "Will expire" agreements included in the notification e-mail, now only shows expired agreements within the time period pre-selected in the ''Expires within number of days'' (PRB0040419).
  • A reporting issue, introduced in Snow License Manager 8.2.7, has been resolved, so that "Computers that are not inventoried" is now visible again (PRB0041593).


System requirements

System pre-requirements: SMACC 2.0 is required as of Snow License Manager version 8.3 

Release Notes