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Released on September 25, 2019

Release information

Product: Snow License Manager   
New version:      9.4.0   
Release date:  25 September 2019 
Distribution:   SUS package
Current status:   Released, phased rollout

About this Release

This version of Snow License Manager is released in a phased-rollout starting 25 September 2019. You will receive the update sometime between the start date and general availability.

Note that the subsequent release of Snow License Manager 9.5, will come soon; with general availability set for 6 November 2019. We advise you to review the preliminary release notes for Snow License Manager 9.5 to determine your most appropriate update path. The preliminary release notes for Snow License Manager 9.5 will be available around 25 September 2019.

Enhancements in Snow License Manager 9.4.0:

  • Ability to un-assign Oracle licenses
  • Added "Is multiple metrics" column in column selector on Search for applications page
  • Custom compare value type extended to 100 chars
  • Exclude Hyper-V only hosts by default
  • Provide an ability to include hyper-v only hosts into Windows Server license requirement manually

Corrections in Snow Snow License Manager 9.4.0:

  • Data Update Job in a Service Provider installation no longer reports an error after a Customer has been removed (PRB0042521).
  • The Data Update Job has been optimized to reduce execution time when transferring Software rows (PRB0042568).
  • The Data Update Job step Refresh Alerts has been optimized (PRB0042572).
  • Empty, duplicated, or IP addresses are not shown in the computer list anymore.(PRB0042570)
  • Quarantine management will now correctly change a computers' state from 'Quarantined' to 'Inactive' when the configured threshold is met(PRB0042541).
  • We have corrected the API to display the compliance trend tab correctly(PRB0042515)
  • When adding a maintenance date while editing a License, the "Today" button will now properly select the current date (PRB0042574)
  • Resolved an issue when a device is used to run remote applications on servers in different organizations (PRB0042463).
  • When Oracle Database 18c is inventoried as part of customer's Oracle estate, some customers may be experiencing UI issues in the Oracle Database Product instances overview. This latest version properly shows all inventoried Oracle Database 18c instances. (PRB0042520).
  • Some Oracle background processing tasks that need more time for execution on some customer environments, will now have the possibility to be reconfigured in order to complete successfully (PRB0042577).
  • Fixed gathering Web metering information (PRB0042086).
  • Resolved a conversion issue, due to specific regional settings, that prevented scheduled reports to be sent properly (PRB0042372).
  • Optimized the API request (PRB0042504)
  • When a user has a different region configured than English (US), adding a maintenance date to a license should no longer show a warning that the data is incorrectly formatted (PRB0042602).
  • A server that has Windows Server as the operating system and hosts virtual machines which have Windows Server installed now is excluded from Windows Server license requirement by default ( PRB0042398)
  • Added "Included in Windows Server license requirement" checkbox on Computer edit page General tab, which is visible only for hosts which have Windows Server OS. When checked, the host Windows Server installation will be counted in compliance Hyper-V only hosts are excluded by default. ( PRB0042398).
  • Fixed handling restricted user access when navigating from "Datacenters and clusters" page to a data center/cluster details page. ( PRB0041897)
  • Displaying "Extended coverage" in "Coverage reason" column in "License tracking per computer" report when computers are covered by extended coverage. ( PRB0041606)
  • Fixed an issue where a deactivated CustomerId could prevent the Data Update Job from finishing. (PRB0042609)

Hi SnowGlobe and especially Guten Tag DACH users!


You already know Snow as the market leader and largest focused manufacturer of software asset management tools, anyway we continue to evolve with your requirements!

Today we offer our customers a comprehensive package of solutions for transparency and automation in the challenges of digital transformation, for your software usage needs in the cloud and on premise, and solutions that enable a 360° view of the underlying users, hardware and processes.


We are sure you want to know more about it and to Snow's vision of the future, together with a chance to network with like-minded people and participate in informative discussions.


For all this we are hosting our event Snow Experience 2019 in Frankfurt (Germany) on 14th November 2019.


The topics and content list are available on the event page, but here's a quick copy:


 Was können Sie erwarten?

  • Key Notes von Experten
  • Best Practices - Kundenpräsentationen
  • Erfahrungsaustausch mit Kollegen aus anderen Unternehmen
  • Use-Case-Meetings mit Experten und Lösungsorientierte Live-Demos

 Themen, die behandelt werden:

  • Snow & IDG Research: Herausforderungen für die IT & Kosten durch SaaS
  • Die Evolution des IT Asset Management zum Mehrwert für das Business
  • Partner des Datenschutzes – DSGVO & Security profitieren von SAM Daten
  • Cloud-bedingte Transformation des IT Asset Management
  • Ansätze zur Senkung der Kosten & Erhöhung der Datensicherheit rund um den Einsatz von Software


Very interesting, isn't it? So join us in Frankfurt! Don't forget to register here:

Snow Experience 2019 Nov 14 2019 Frankfurt, Deutschland 



Phased rollout of Snow License Manager 9.3.3 beginning September 3, 2019

This version of Snow License Manager is released in a phased-rollout starting 3 September 2019. You will receive the update sometime between the start date and general availability.

Release information

Product:                  Snow License Manager
New version:          9.3.3
Release date:         3 September onwards
Distribution:           SUS package

Current status:      Released


Enhancements in Snow License Manager 9.3.3:

  • Changes to License Tracking Per Computer Report to display more License Data.
  • Bios Serial Number for Mobiles.
  • Files Per Computer Report now shows all executables visible, regardless if recognized or not.
  • The 'Compliance' field name in ‘License Tracking Per Computer’ report has been changed to 'Total Compliance'
  • Microsoft Core Infrastructure Server Suite license coverage
  • New permission for oracle compliance calculation and license assignment
  • Refactor loading data through lightweight read models and in-memory data filtering

Corrections in Snow License Manager 9.3.3:

  • Added migration script which resets Windows Server application default metric to be standard (by saying "standard" we mean Microsoft licensing rules). To see compliance in different metric it is now possible to add it as an alternative to the application. 
  • After changing a license from per installation to per computer it will no longer be allocated. (PRB0040651). 
  • All web applications are now searchable on the 'Add license' page. (PRB0042493).
  • Computer application installations reported from an external data source via Snow Integration Manager are now correctly retained after processing data reported by the Snow Inventory agent for the same computer (PRB0042516).
  • Discovery data for customers with multiple data sources are now merged correctly (PRB0042487).
  • Fixed server error on "Search for applications" page which occurred in case of large (>500) amount of organization nodes. (PRB0042382).
  • When calculating the Windows Server license requirement we are now taking "Running" status of a virtual machine into account. (PRB0042391).
  • Resolved an issue where SAP imports would sometimes fail with an exception. (PRB0042497).
  • The "Reported Files" and "Scheduled Reports" links have been moved from context menu under "All reports" view to submenus under the "Reports" menu, making them more accessible to the user. (PRB0042508).
  • The AD user login is now checking the validation dates for the mentioned user updated in SMACC (PRB0042429).
  • The historical log that records the host running each virtual machine is now only updated in case of a change to the relationship between host and virtual machine. (PRB0042418).
  • When the user is configured to use another language than English the list under the Orders & Licenses tab, in the Oracle Overview page, will no longer show an error. (PRB0042495).
  • You can now link a Hyper-V Windows virtual machine to its host based on the data inventoried on the virtual machine itself (PRB0042336, PRB0042391).
  • The report "License purchase allocation" is splitting up the costs of licenses and their support/maintenance costs up to the different assigned organizations. (PRB0041449).