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UPDATE

We have stopped availability on SUS, the 8.2.2 release has been withdrawn and replaced with the 8.2.3 release. The upgrade path is now from 8.2.1 directly to 8.2.3. 

 

Release information

Product:                           Snow License Manager
New version:                     8.2.2
Distribution:                      SUS
Build No:                           # 6512
Revision:                           # 330
Current status:                Released

Enhancements in Snow License Manager 8.2.2:

  • A new tab – Subscription plan – has been added to the User details view, which displays all Office 365 subscriptions assigned to the user.
  • The Compliance calculator can be configured to run in parallel batches, which requires additional memory allocation, but can significantly improve performance (see Compliance Calculation Engine for more information) (PRB0040132).
  • A new license type 'Limited Use Other' has been added to Oracle orders to enable the addition of licenses with non-standard conditions (applicable to Oracle Management Option customers).
  • Enhanced the Oracle Server Worksheet (OSW) by:
    • Adding a new field ‘Datacenter name’, to show the datacenter a server resides in, where applicable, and is blank otherwise.
    • Enabling computer custom fields to be shown.
  • Enhanced compliance summary reports (standard and vendor specific) by:
    • Adding a new column ‘Total licenses’ as a default in the report, which displays the number of valid licenses (licenses purchased that are not incomplete nor expired).
    • Displaying the ‘Available licenses’ column by default.
    • Adding a new field ‘Active upgrade rights’, which shows the quantity of licenses with upgrade rights based on an active maintenance period. Shown in the Microsoft compliance summary report by default and as a column selector for all other compliance Summary reports.
  • The performance of the License tracking per computer and Unused applications per computer reports has been improved for environments with over 40,000 units.
  • A timestamp has been added to the Office 365 pages indicating the last time the Office 365 Connector updated the data.
  • Enhanced License assignment search for licenses using the Computer/DCC assignment type:
    • By default, search results are filtered on the use rights (such as upgrade, downgrade, cross edition, and cross platform) that have been added to the license. A new checkbox ignore use rights under More optionsenables the user to disable this behavior.
    • Using the new checkbox, running Show only machines requiring a license will result in a list of all machines that require a license, not just the specific version and edition of the license.

Corrections in Snow License Manager 8.2.2:

  • Removing properties associated with an Object now works as expected – the incorrect error window no longer pops up (PRB0040188).
  • Making changes to several fields on the tabs within the edit license page no longer unchecks the Downgrade rights checkbox on the Purchase tab (PRB0040344, PRB0040290).
  • Microsoft designates unrenewed Office 365 subscriptions as valid for a grace period (typically 30 days), during which users can continue to access the services included in the subscription. Snow License Manager includes expired subscriptions in the quantities Available and Total shown on the Microsoft Office 365 subscriptions page. To show the number of unrenewed subscriptions for each plan, a new column, Expiring, has been added (PRB0040895).
  • Performance of the organization auto-allocation rules in the Data Update Job has been improved for environments with complex organization trees (PRB0040510).
  • Clicking the View Data link on the Most common computer manufacturers widget now navigates to the correct report (PRB0040282).
  • The compliance calculation of Licenses using a Custom Compare Value metric will now move any surplus licenses to the highest version applicable (PRB0040155).
  • Pressing ‘Enter’ twice on edit license no longer deletes the license, the interface now prompts the user to save the license (PRB0040068).
  • The field Processors has been renamed to Host processors and Processor cores to Total cores (PRB0040407).
  • The auto-connect rule According to used computer, now assigns users to the organizational unit of the last non-server (laptop/desktop) they logged onto. Users that have only signed on to servers will be assigned to the root node of the organization tree (PRB0040683).
  • The time it takes to load the User details page has been reduced across all environments – this improvement will be notable when viewing users with many related applications or licenses.
  • The Applications tab of the application family page no longer shows one row for the number of Installations and one for the number of Installations (VM), these values are now shown in a single row
  • The time it takes for the Stock-keeping unit (SKU) drop-down menu on the edit license page to load has been reduced significantly (PRB0040689).
  • Changes made to the metric of an application prior to license import and inventory, will persist after the Data Update Job is run (PRB0040679).
  • Missing mobile device data due to an incompatibility with Snow Inventory 5 has been rectified so that device information now displays correctly in Snow License Manager (PRB0040814, PRB0040677).
  • The Invoice reference field is no longer overridden when multi-editing computers (PRB0040470).
  • When multiple versions of an application are installed on a machine, and the setting "Allow simultaneous multiple versions" is enabled, the license requirement now correctly applies to the highest version installed and is deducted from any lower versions (PRB0040301).
  • The Compliance overview per organization report now correctly shows licenses based on upgrade rights when no installation of the top-level application exists in the estate (PRB0040376).
  • All computers with the CentOS or Debian operating system are now flagged as servers (PRB0040497).
  • Application of software-recognition rules now supports weekly processing of Snow Inventory data (PRB0040830).
  • The information displayed by the Computer types graph, the widget that can be added to a Snowboard, and the widget on the Computers overview page is now consistent (PRB0040704).
  • For environments with devices, the time to group device applications during the Data Update Job has been reduced (PRB0040835).
  • User logins to multiple computers for computers residing in different Snow Inventory sites are no longer consolidated to a single computer, they are now shown on the computer where the login occurred (PRB0040893).
  • The time to update users in the Data Update Job when deletion of quarantined user is enabled has been reduced. This improvement is more notable as the number of users being deleted rises (PRB0040890).
  • CIDC report now exports correctly (PRB0040906).
  • The Most Frequent Manufacturers widget on the Partner Overview page no longer times out (PRB0040897).
  • Computer details page now opens correctly when fields displayed on the page contain special characters (PRB0040797).
  • Active Directory user data now transfers from Snow Inventory 5 correctly (PRB0040695).
  • The AD group field on the Software Store tab now supports group identifiers with up to 64 characters (PRB0040915).
  • Minutes have been added to date/time fields in reports (PRB0040185).
  • Virtual Machines on the Virtual Machine tab of the Datacenters and Clusters details page now correctly displays the machine’s operating system and not that of the host (PRB0040873).
  • Saving an application with the Downgrade rights path setting specified no longer causes the Downgrade rights path to be reset to All (PRB0040217).
  • The violation of primary key error occurring in the Data Update Job due to processing of pre-recognized software from Snow Inventory no longer occurs (PRB0040998).
  • Users with multiple Office 365 accounts with the same Full name no longer cause the Office 365 service to crash (PRB0041050).
  • Agreements with a valid agreement period are no longer showing as expired when a previous (older) agreement period has been added after the valid period (PRB0041021).

SLM Product Update

Snow License Manager 8.2, part of the Snow Cloud Discovery release 2017:2, is officially released to market.

Coupled with Snow Inventory, this release of Snow License Manager includes reporting of inventory data extracted from cloud servers deployed in IaaS environments, as well as high-risk cloud applications running on computers connected to the network.

Powered by Snow's Software Recognition Service, comprehensive and consolidated usage reports provide SAM managers with key information to bridge the disruption gap between the use and control of cloud-based technologies in an organization.

 

Release information

Product:                           Snow License Manager
New version:                    8.2 
Build no:                           #6463
Revision:                          #322
Release date:                   September 28,  2017
Distribution                      Setup package and SUS
Current status:                 Released

New functionality in SLM 8.2

Coupled with Snow Inventory, this release of Snow License Manager, includes reporting of inventory data extracted from cloud servers deployed in IaaS environments, as well as high-risk cloud applications running on computers connected to the network.

Powered by Software Recognition Service, comprehensive and consolidated usage reports provide SAM managers with key information to bridge the disruption gap between the use and control of cloud-based technologies in an organization.  

New features for Snow Cloud Discovery

IaaS 

Cloud server discovery

This feature provides overview and detailed information on the cloud servers running in an IaaS estate that have not been inventoried. The discovery data is collected by Snow Integration Connectors.

IaaS application discovery

This feature provides an overview and details of the applications installed on cloud servers.

Private versus public Cloud comparison

This feature provides overview and detailed information on the use of virtual servers and applications in the on-premise environment compared with the servers and applications in the cloud environment.

SaaS 

SaaS usage

This feature provides insight into what SaaS-based applications are in use from the corporate network - what computers they are being used on, and by which users.

SaaS metering

This feature provides insight into the first and most recent use of a cloud application for each user, as well as the total number of days an application has been in use. 

Enhancements

Added support for Windows Server 2016 licensing rules:

  • Requirement calculation now takes the minimum cores per processor rule as well as the minimum cores per server rule - This is applied automatically and is not configurable.
  • Windows Server Standard VM use rights calculation has been changed to match the new "two virtual machines per fully licensed host" rule - This is applied automatically and is not configurable.
  • DCC assignment has been disabled for Windows Server Standard 2016 due to the VM use rights rule change - License assignments to hosts is still available.

Corrections

The following defect has been corrected in Snow License Manager 8.2:

    • Create or edit Custom field now supports Multi-select option to be selected and saved (PRB0040706)
    • Existing application search page is refactored - 1000 rows limitation is removed, performance and security are improved 
    • Data information fetched by SIM connector for O365 is processed and shown in SLM, errors are not created anymore when Office365Service is running (PRB0040883)

License Keys

No new license keys needed when upgrading to SLM 8.2.

 

SLM Product Updates

This version introduce improvement of scalability with Automation Platform and various corrections.

Release information

Product:                            Snow License Manager

New version:                     8.1.2 

Release date:                    August 2, 2017

Distribution:                      SUS  

Build No:                           # 6411

Revision:                           # 316

Current status:                 Released

 

Enhancements in Snow License Manager 8.1.2:

  • Improvement of scalability with Automation Platform
  • The SLM about page will only show the SQL database instance name if the user has the administrator role

Corrections in Snow License Manager 8.1.2:

  • Application metadata import no longer fails if the application name contains characters not supported
    by XML (PRB0040129)
  • Power state now has correct value under Physical and virtual servers per datacenter report for the
    virtual machines where we have the Power state (PRB0040383)
  • Computers with duplicate rows in SnowInventory database will be correctly removed after deletion in
    Snow License Manager (PRB0040640)
  • Downloaded Update existing computers import template from Snow License Manager is no longer
    corrupted, can now be updated and imported in Snow License Manager (PRB0040737)
  • Error no longer occurs when running Refresh Alerts Procedure (PRB0040109)
  • Add License now supports a decimal value for SupportCost field for pre-selected German language in
    Snow License Manager (PRB0040354)
  • Error no longer occurs when trying to validate an unassigned inventory software row in Snow
    Management and Configuration Centre (SMaCC) (PRB0040023)
  • Error no longer occurs when a user wants to hide selected unassigned rows on application definition
    tab in Snow Management and Configuration Centre (SMaCC) (PRB0040551)
  • Customer contact email now supports more than 120 characters (PRB0040024)
  • The Application Family Name column in the Applications box under Application definitions in Snow Management and Configuration Centre (SMaCC) is now correctly populated (PRB0040367)
  • Enhance the error message when adding the custom field that has the same name and category as an existing custom field
  • Add/delete notification, delete custom field and add/remove application from Black list and White list now correctly logs an entry in the Action log

This version introduce various enhancements and corrections. Snow License Manager is the hub of Snow’s advanced Software Asset Management (SAM) platform – providing a unified view of all the software and hardware assets, license entitlements and application usage metrics.

Product:                          Snow License Manager

New version:                     8.1.1 

Release date:                    June 15, 2017

Distribution:                      SUS  

Build No:                           # 6372

Revision:                           # 312

Current status:                 Released

 

ENHANCEMENTS IN SNOW LICENSE MANAGER 8.1.1:

  • Compliance reports are now generated with deeper granularity of information, including how licenses have been allocated and used, what Product Use Rights (PURs) apply, and how the compliance value has been achieved:

    A. Standard reports
    - License compliance summary                    
    - License compliance per organization        
    - Potential software cost savings                

    B. Microsoft
    - Potential software cost savings                            
    - Compliance summary                                            
    - Compliance summary by application family

    C. Adobe
    - Potential software cost savings                              
    - Compliance Summary                                            
    - Compliance summary by application family

    D. IBM
    - Compliance summary                                            

    E. Red Hat
    - Red Hat Compliance Summary

  • A new Office 365 Snowboard widget Microsoft Office 365 user subscriptions activity of type Summaries is available to show a detailed breakdown of Office 365 subscriptions. The widget shows how many active compared to inactive users. Users are inactive if they have no activity, no recent activity, or no recent application activity. This view can be filtered by subscription plan by using the field "Filter by Subscription plan".
  • On the Office 365 user tab with an activity filter selected, only the columns relevant to the selected filter are now shown.
  • Alerts are now created for applications that are nearing End of Life, End of Support, or End of Extended support data. These alerts are displayed in the alert list on the default Snowboard, as well as on relevant overview pages.
  • A new column is available for the All applications report to highlight applications that are nearing End of Life, End of Support, or End of Extended support data.

CORRECTIONS IN SNOW LICENSE MANAGER 8.1.1:

  • For a given server, the number of Oracle database instances listed under the Oracle tab now matches the number of databases listed in the All Oracle Databases per server report (PRB0040561)
  • The Application per computer report now shows the expected results when the user selects Application Type as a search criteria (PRB0040501)
  • Error no longer occurs when moving an organization node, following the saving of a report with multiple organizations that includes organizational restrictions (PRB0040377)
  • Compliance no longer fails due to timeout errors for SQL commands (PRB0040088)
  • Generating CIDC reports now supports Snow Inventory 5 data structure (PRB0040241)
  • The All computers report is now correctly populated when Purchase date, has no value is selected as a search criteria (PRB0040076)
  • Alerts list now manages expired agreements, as expected, showing only agreements with an expired period (no longer shows agreements that are active) (PRB0040613)
  • Performance improvement to DUJ step CORE_FACTORS_COMPUTERS_UPDATE (PRB0040616)
    Note: This improvement will log the CID value as NULL for DUJ procedure step       CORE_FACTORS_COMPUTERS_UPDATE in tblJobLog which is expected behavior
  • Issues related to memory leaks and releasing of memory following compliance calculations for customers with large organizational structures have been fixed (PRB0040638).
  • Editing sub-agreements of a master agreement now redirects to the correct reference link for the sub-agreement (PRB0040337)

 

KNOWN ISSUE:

  • Upgrade from SLM 8.1 to SLM 8.1.1 will trigger an application error in SLM Web Error log, however this doesn’t affect the Web application functionality. An automatic workaround will force IIS to restart the Web application.
  • Custom compare value metric using a custom field for compliance results in incorrect compliance calculation. The suggested workaround is to assign more than one custom field.

 

 

 

 

Snow License Manager is designed to reduce the risk, cost and complexity associated with software assets and licensing. Thousands of organizations around the world rely on Snow License Manager to help them avoid overspending on software entitlements while ensuring that they are fully compliant with licensing rules.

Snow License Manager is the hub of Snow’s advanced Software Asset Management (SAM) platform – providing a unified view of all the software and hardware assets, license entitlements and application usage metrics.

Released April 20

Release information

Product:                             Snow License Manager

New version:                      8.0.11 

Distribution:                       SUS  

Release date:                     April 20, 2017

Build no                              # 6312

Revision                              # 308

Current status:                  Released

 

Enhancements in Snow License Manager 8.0.11

  • The SLM database has been enhanced to provide support for new features that will be available in future releases of Snow License Manager. Specifically, the enhancement will make End of Life/End of Support/End of Extended support data available in SLM8
  • The standard report ’’Discovered Oracle database installations ’’ now shows inventoried computers on which an Oracle database may be installed that are not managed by the Oracle Management Option (OMO)

 

Corrections in Snow License Manager 8.0.11

  • Devices tab now shows all devices irrespective of the license metric – devices or users – for TS-applications (PR0001222)
  • A group or bundle will now be flagged as virtual, if any or all of its components have the VT-prefix (PR0001242)
  • All available metering information for all applications is now transferred to SLM (PR0001406) Note: Inventory 5.1.4 is required for this solution to be applicable
  • The Microsoft SQL-Server hardware comparison report (depending on metric used) now shows licensed applications with the correct values for upgrade rights/downgrade rights and processors/processor-core metrics (PR0001448)
  • Navigating to the application family from the application view, no longer times-out for customers with large organizational structures(PR0001442)
  • Oracle data is now processed and presented correctly in Snow License Manager when multiple data sources are connected with the same CID (PR0001403)
  • SRS rules containing brackets can be used in both normal and Operating System (OS) software rows (PR0001416)
  • VM count in datacenter view is now correct – duplicates are no longer being counted for hosts and VMs that have different organization settings, and for hosts and VMs connected to different organizational nodes (PR0001301)
  • Computer import is now successful for SLM databases (SnowLicenseManager or Inventory DB) with a different collation to the SQL server (PR0001522)
  • Processing information for users logged in to several computers that belong to different sites no longer results in duplicate user entries in SLM (PR0001509)

Released April 6

Release information

 

Product:                             Snow License Manager

New version:                      8.0.10 

Release date:                     April 6, 2017

Distribution:                       SUS  

Build no                              # 6299

Revision                              # 296

Current status:                  Released

 

Enhancements in Snow License Manager 8.0.10

  • The SLM Web API has been enhanced to support new features in upcoming releases of Snow License Manager. New tables have been added to the SnowLicenseManager database as part of the groundwork for new features.

Corrections in Snow License Manager 8.0.10

  • Performance enhancements have been added to the step in the DUJ which calculates the number of concurrent users for software licensed based on this metric
  • Performance enhancements have been added to the step in the DUJ which refreshes alert messages. The time to complete this step in the DUJ was primarily affecting partner environments with multiple customers and System Users (PR0001208)
  • The DUJ core factor for Opteron processors is now calculated correctly – even with limited inventory data(PR0001466)
  • The core factor calculation for all physical computers has been improved so that core factors should now show up on the Oracle Server Worksheet (OSW) report (PR0001318)
  • Import file and updating existing computers with metadata for custom fields no longer fails with timeout to SQL server (PR0001441)

Release information

Product:                             Snow License Manager

New version:                      8.0.09  

Distribution:                       SUS and Setup package 

Build no                              # 6227

Revision                              # 291

Current status:                  Released

 

The following defects have been corrected in Snow License Manager 8.0.09:

  • Running compliance service should not raise timeout errors (PR0001299)
  • Missing headers in scheduled custom report export files are now visible (PR0001359)
  • The data update job no longer throws an error when user deletion settings in Quarantine Managementare active (PR0001305)
  • Default connection to the SLM database in Snow Management and Configuration Centre (SMaCC) is now editable in SMaCC (PR0001240)
  • Metering information for all applications is now transferred over to SLM, when metering view in Inventory 3 and Inventory 5 can provide this information (PR0001406)
  • Manual resetting of computers/users that are assigned to non-existent organization checksums following an edit on the organization node is no longer required (PR0001280)

We are delighted to announce the official release of Snow License Manager 8.0.08:

 

Released December 12
Release information
Product: Snow License Manager
New version: 8.0.08
Release date: December 12, 2016
Distribution: SUS and Setup package
Build no #6177
Revision #279
Current status: Released

 

The following enhancements have been introduced in Snow License Manager 8.0.08:
- Additional User properties available in the Computers Web API:
- Added MostFrequentUserId property to help identify a user’s primary devices

 

The following defects have been corrected in Snow License Manager 8.0.08:
- When assigning a user to an organizational unit, the user’s most recent login should always take
precedence. This is now the case, even if users log on to a device that is outside of their own
domain, in another organization or business unit, for example (PR0001061).
- System users can no longer view archived computers without the correct organization access
(PR0001113).
- Right-clicking unassigned software rows in Snow Management and Configuration Center
(SMACC) and selecting hide no longer raises the “specified cast is not valid” error and now hides
the selected row (PR0001211).
- When the license metric for an application is set to be concurrent users/devices, this setting
needs to be manually input in SLM, otherwise the data update job (DUJ) fails. The manual
setting is no longer required (PR0001229).
- The new installations alert for all computers across the entire organization no longer fires for
users with limited organizational access (PR0001226).
- Unassigned software rows in Snow Management and Configuration Center (SMACC) are no
longer empty; they now hold the available information (PR0001294).

 

Snow License Manager Release Notes