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benjamin.van.dam
Click to view contentCisco Webex has been the superior product in the Video Conferencing space for quite some years, and was the dominant product we saw in data being sent to the DIS team. With the rise of Webex’s popularity, came some fairly expensive Enterprise pricing plans, The most expensive being Cisco Webex Premium 100 which is $49/user per month when purchased… (Show more)
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Tom.Boyle
Click to view contentThe new look to Snow Support - as we continuously work to improve our customer experience, we are launching a new design along with new functionality to our Support Portal.   Last April we welcomed our customers to a Better, Faster, Personalized: New Face of Support. Our goal, to help customers to find fixes to issues and get responses to… (Show more)
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benjamin.van.dam
Click to view contentWith the release of the Snow O365 connector, the DIS team saw a more insightful way to manage Microsoft subscriptions. With gradual adoption of this product over time, the initial reporting of Subscription String ID’s, was slow. Due to this slow reporting, maintaining new, incoming Subscriptions was a relatively smooth, and fast process.   With… (Show more)
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benjamin.van.dam
On 2018-Sep-24, Microsoft began their 2019 release schedule. The DIS team received “preview” data for the Microsoft Office products and these "editions" were added to the global database ahead of the release, to ensure all customer upgrades to the latest version of Microsoft’s products, transition as seamlessly as possible.   Some major… (Show more)
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Louise
Click to view contentCustomer Success Webinar: Snow Licensing Q&A Watch On-Demand In a recent survey, Snow customers told us that all entitlement is held and managed within their SAM system and is between 50% and 100% complete and accurate. In this webinar Snow’s licensing experts will walk through how to upload your license entitlement and the benefits this will…
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