Scheduled maintenance on the Snow Update Service (SUS) server version 2.11

Blog Post created by Myrja.Schumacher Employee on Oct 19, 2017

Hi All,


We will be preforming scheduled maintenance on the Snow Update Service (SUS) server version 2.11. During this time  you may see connection disruptions. Below are the details of the maintenance window.


Planned Date and Time: 

Monday,Oct 23 from 0800 to 1100 CET

Effects upon

During the time of the maintenance window, there will be disturbances in the connection from customer’s platforms and the Snow Update Service affecting SUS updates and SRS synchronization. 

It will also affect the activation of SLM, i.e. SLM platforms at customer sites cannot be activated online during the installation of SUS.  



Mail will be distributed to Support and Services before the maintenance window starts and when it has finalized.


We apologize for any inconvenience this may cause and will have service restored as soon as possible.

If you have any more questions or concerns please reach out to support


Thank you,

Snow Software