The Alphabet of SAM  Part 2.

Blog Post created by jelle.wijndelts2 Employee on Dec 12, 2017



Part 2. More often than not during meetings I get confused by the variable alphabet of acronyms, abbreviations, buzz words and initialisms. Whether this is because we (the industry) are getting lazy or I’m getting old(er), I thought I try and put together a bit of list of them with hopefully some meaningful explanation.





Apart from the fact it stand for Electronic Arts, a company many of us will be familiar with specially at this time of the year. in context with SLM, EA/SA (Enterprise Agreement/Software Assurance) is a volume licensing package offered by Microsoft. It primarily targets large organizations that have 500 or more personal computers. Other programs, including Open Value, Open License and Select License, are geared towards smaller organizations. The Enterprise Agreement, whose price is tiered to the number of computers being licensed, is a three-year contract which covers all software licensing and updates for one client system. An option is given at contract termination to renew for one or three additional years. Software products that are licensed under the contract include Windows 10, Microsoft Office and the core Client Access Licenses for Windows Server, Exchange, System Center and Sharepoint, which allow the computer to legally access Microsoft servers over a network.


The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. When the GDPR takes effect, it will replace the data protection directive (officially Directive 95/46/EC) of 1995. The regulation was adopted on 27 April 2016. It becomes enforceable from 25 May 2018 after a two-year transition period and, unlike a directive, it does not require national governments to pass any enabling legislation, and is thus directly binding and applicable. Snow GDPR Risk Assessment provides complete visibility of all devices, users and applications across on-premises, cloud and mobile, augmented with GDPR-specific risk assessment to build an effective GDPR plan and response. Automated discovery provides a detailed accounting of which users have access to which applications and cloud services and how they are used.


(HP) Hewlett-Packard designs, manufactures and services electronic products and systems for measurement, computation and communications. The company's products and services are used in industry, business, engineering, science, medicine and education in approximately 110 countries. or HP Sauce is a brown sauce originally produced by HP Foods in the United Kingdom, now produced by the H. J. Heinz Company in the Netherlands. It was named after London's Houses of Parliament.


Infrastructure as a Service also known as Cloud computing is a type of Internet-based computing that provides shared computer processing resources and data to computers and other devices on demand. It is a model for enabling ubiquitous, on-demand access to a shared pool of configurable computing resources (e.g., computer networks, servers, storage, applications and services), which can be rapidly provisioned and released with minimal management effort. Cloud computing and storage solutions provide users and enterprises with various capabilities to store and process their data in either privately owned, or third-party data centers that may be located far from the user–ranging in distance from across a city to across the world. Cloud computing relies on sharing of resources to achieve coherence and economy of scale, similar to a utility (like the electricity grid) over an electricity network.


IBM(International Business Machines Corporation, Armonk, NY, One of the world's oldest and largest computer companies with revenues of USD $93 billion in 2014. IBM derives most of its revenue from software and services.


Inventory Data Receiver. The collection point of inventory data for Snow Inventory 3.x. a configurable IIS service which routes all inventory data from source to the SQL database.


Internet Information Services (IIS, formerly Internet Information Server) is an extensible web server created by Microsoft for use with the Windows NT family.[2] IIS supports HTTP, HTTP/2, HTTPS, FTP, FTPS, SMTP and NNTP. It has been an integral part of the Windows NT family since Windows NT 4.0, though it may be absent from some editions (e.g. Windows XP Home edition), and is not active by default.


IBM License Metric Tool. With IBM License Metric Tool, you can maintain an up-to-date inventory of software assets that are installed in your infrastructure, gather information about your hardware, and ensure license compliance of your enterprise. You always know what software you have, where it is, and how it is used. By monitoring PVU and RVU MAPC consumption of IBM® products under full and subcapacity licensing terms, not only can you understand current license consumption but you can also predict the future one, thus providing the means to optimize your license costs. The Snow Integration Connector for IBM License Metric Tool (ILMT) is used for gathering of third party inventory information into Snow License Manager.


Snow Software proprietory file extension. Snow agent 3.7 and earlier create a daily file containing discovery data which is compressed and encrypted. This file is then moved to the central repository using the IDR.


iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that presently powers many of the company's mobile devices, including the iPhone, iPad, and iPod Touch. It is the second most popular mobile operating system globally after Android.


An independent software vendor (ISV) is an organization specializing in making and selling software, as opposed to hardware, designed for mass or niche markets. This is in contrast to in-house software, which is developed by the organization that will use it, or custom software, which is designed or adapted for a single, specific third party.


ITIL, formally an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. In its current form (known as ITIL 2011), ITIL is published as a series of five core volumes, each of which covers a different ITSM lifecycle stage. Although ITIL underpins ISO/IEC 20000 (previously BS 15000), the International Service Management Standard for IT service management, there are some differences between the ISO 20000 standard and the ITIL framework.


Linux is a name that broadly denotes a family of free and open-source software operating systems (OS) built around the Linux kernel.


Mobile device management (MDM) is an industry term for the administration of mobile devices, such as smartphones, tablet computers, laptops and desktop computers. MDM is usually implemented with the use of a third party product that has management features for particular vendors of mobile devices.


The metric describes the licensing conditions and is the unit of measure for applications and
The metric for the application, or the default metric, is identified by the Software Recognition
Service (SRS). However, the default metric can be changed in Snow License Manager. The default metric is set per application, meaning that an application can have only one default metric.
Available metrics for the license depend on the metric of the application. While there can only be one metric per application, it is possible to register license purchases with different metrics. In Snow License Manager, metric is set and any additional information related to the license can be entered when a license purchase is registered.


The MLS or Microsoft License Statement is the document that you receive or can access that highlights your organisations entitlement (what you have purchased and can use). This is Microsoft's interpretation of what they (Microsoft) believe you are entitled to.



Watch this space more letter to follow. Should there be some missing(I’m sure I have captured them all) please feel free to add to the comments or email me to add to the list.


Kind regards,