Keeping the Community Informed

Blog Post created by Louise Employee on Apr 6, 2018

Snow Globe is an open community for SAM professionals from across the globe, designed to build new relationships and stimulate conversation amongst the professional community. 


Occasionally we need your help to make sure we all continue to enjoy connecting with new people and asking questions of each other. That’s why we ask for your feedback, especially if you see something that doesn’t appear quite right on Snow Globe such as a profile, author or content that makes you question the authenticity. 


If you come across a post or answers to questions which are not SAM related or a profile that doesn’t fit with the expectations of a member of a SAM community then we’d like to know. 


Our Snow Globe Community team recommend using the “report abuse” function which can be found in the dropdown menu from the “actions” button, so if you see a post which breaks the rules e.g. promoting software or services or not talking about SAM, the community Manager will be alerted automatically.


This is the code of conduct which helps define what constitutes ‘abuse’. For example, promotional advertising is abuse of the rules of the community https://community.snowsoftware.com/docs/DOC-1112-snow-globe-code-of-conduct


Although this may seem to be a reactive method of monitoring content it ensures we take a community led approach and is therefore encouraged as a positive action for our community.