I posted this little blog some years ago but it’s still valid.
Balancing demands from management, staff, vendors, projects, IT and business changes, deciphering contracts and license agreements, internal and external audit demands, software requests, the need to stay compliant whilst ensuring that end users can still perform their job. just a few of the tasks a software asset manager does on a daily basis.
Keeping up with the ever-changing world of software licensing rules is a job in its own right. The introduction of virtualisation has led to an ever more complex licensing world that the end user (Software Asset Manager) has to understand and deliver. Take IBM as an example, there are currently in excess of 45 capacity licensing rules alone.()
The problem is not just that these license models are complex. There are also lots of them. Despite fundamentally measuring the same thing, Oracle’s are completely different to IBM’s . Each vendor deals with sub-capacity in its own way, not just in terms of counting rules but even in terms of which virtual systems can be costed on this basis.
Having to manage the misconception that the cloud is going to make life easier all time doesn’t help either.
The role of the Software Asset Manager is also getting more varied requiring skills that range from IT to procurement to HR, security, national and international law, ITIL specialist, contract management, training, Infra-structure design, cloud guru to name a few.
So next time you meet a Software Asset Manager, be nice to them, buy them a cup of coffee.