• Staying up-to-date with known issues

    To ensure customer satisfaction, Snow Software's development and maintenance teams at R&D strive to keep the number of pending product issues to a minimum. Our 2018 reorganization efforts, aiming to enable the tea...
    Tom.Boyle
    last modified by Tom.Boyle
  • Windows Server licensing

    This is one of four blog posts related to features in SLM 9.2.0 release.     Microsoft remains one of the top software manufacturers SAM managers are struggling to remain in control of. The Microsoft pr...
    ana.marquez
    last modified by ana.marquez
  • Enhanced search

    This is one of four blog posts related to features in SLM 9.2.0 release. Over the last 6 months our SAM development team has been putting additional focus into trying to improve the quality of life for our users,...
    ana.marquez
    last modified by ana.marquez
  • Report enhancements in Snow License Manager 9.2

    This is one of four blog posts related to features in SLM 9.2.0 release.   Over the last 6 months our SAM development team has been putting additional focus into trying to improve the quality of life for our...
    ana.marquez
    created by ana.marquez
  • DIS: Zoom Meetings

    Cisco Webex has been the superior product in the Video Conferencing space for quite some years, and was the dominant product we saw in data being sent to the DIS team. With the rise of Webex’s popularity, came s...
    benjamin.van.dam
    last modified by benjamin.van.dam
  • Bringing more relevant information to your fingertips: Updated Support Portal

    The new look to Snow Support - as we continuously work to improve our customer experience, we are launching a new design along with new functionality to our Support Portal.   Last April we welcomed our customers...
    Tom.Boyle
    last modified by Tom.Boyle
  • DIS: MICROSOFT 0365 CONNECTOR - SUBSCRIPTIONS

    With the release of the Snow O365 connector, the DIS team saw a more insightful way to manage Microsoft subscriptions. With gradual adoption of this product over time, the initial reporting of Subscription String ID&#...
    benjamin.van.dam
    last modified by benjamin.van.dam
  • DIS: MICROSOFT OFFICE 2016 / 2019 / 365

    On 2018-Sep-24, Microsoft began their 2019 release schedule. The DIS team received “preview” data for the Microsoft Office products and these "editions" were added to the global database ahead of the relea...
    benjamin.van.dam
    last modified by benjamin.van.dam
  • Customer Success Webinar: Snow Licensing Q&A

    12/12/18 7:00 AM
    Customer Success Webinar: Snow Licensing Q&A Watch On-Demand In a recent survey, Snow customers told us that all entitlement is held and managed within their SAM system and is between 50% and 100% complete and ...
    Louise
    last modified by Louise
    Customer Success Webinar: Snow Licensing Q&A
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  • Customer Success Webinar: Automation: Software Re-Harvesting and Cloud Provisioning

    9/6/18 6:00 AM
    Automation: Software Re-Harvesting and Cloud Provisioning Join Jens Iwarson, Customer Success Director in our NEE region as he introduces us to David Svee, Snow’s global Automation product specialist and ...
    Louise
    last modified by Louise
    Customer Success Webinar: Automation: Software Re-Harvesting and Cloud Provisioning
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  • ON-DEMAND Customer Success Webinar Episode 7: Analytics

    8/6/18 5:00 AM
    As seen at SnowStorm Analytics: Diving into the Data In this 20 minute webinar, Simon Vessey, UKIMEA Customer Success Manager, is joined by Leigh Martin, Director of Analytics at Snow. In this webinar, Simon focuse...
    Louise
    last modified by Louise
    ON-DEMAND Customer Success Webinar Episode 7: Analytics
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  • ON-DEMAND Customer Success Webinar Episode 6: Cloud Discovery

    7/24/18 4:00 AM
    As seen at SnowStorm Cloud Discovery: Who is really paying for your SaaS applications?  In this episode of the Customer Success Webinar series, Simon Vessey, UKIMEA Customer Success Manager, meets with Mark Lill...
    Louise
    last modified by Louise
    ON-DEMAND Customer Success Webinar Episode 6: Cloud Discovery
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  • On-Demand: Customer Success Webinar Episode 5: How the ITAM Maturity Curve is Evolving

    7/10/18 10:00 AM
        Simon Vessey from the UKIMEA Customer Success team and Victoria Barber, Director of Product Strategy discuss the future of ITAM. The ITAM Maturity curve has changed over time and the focus is m...
    Louise
    last modified by Louise
    On-Demand: Customer Success Webinar Episode 5: How the ITAM Maturity Curve is Evolving

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  • ON-DEMAND Customer Success Webinar Episode 4: How To Access Snow Support

    6/14/18 5:00 AM
    WATCH EPISODE 4 ON-DEMAND In this episode, Carel, Director of Customer Success, introduces us to James and Tom who talk us through the Support Portal and Knowledge Base. This webinar provides a guide on h...
    Louise
    last modified by Louise
    ON-DEMAND Customer Success Webinar Episode 4: How To Access Snow Support
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  • UKIMEA Customer Success Webinar Episode 3: Automation

    5/24/18 5:00 AM
    In Episode 3 of our Customer Success webinar series we will explore automation: Joiners, Movers, Leavers Join us for episode 3 in our series of Customer Success webinars.   Simon from Snow's UKIMEA Customer S...
    Louise
    last modified by Louise
    UKIMEA Customer Success Webinar Episode 3: Automation

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  • Customer Success Webinar Episode 2: How do I realise value from my investment in Snow?

    4/26/18 5:00 AM
                       In our second episode in the series, we introduce our Business Consultants who will help you to build your SAM solution checklist and measure your ...
    Louise
    last modified by Louise
    Customer Success Webinar Episode 2: How do I realise value from my investment in Snow?
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  • UKIMEA Customer Success Webinar: Episode 1

    4/18/18 5:00 AM
                    Our introductory webinar in the series. Exclusively for UKIMEA Snow customers. Meet our UKIMEA Customer Success team as they share their top tips for customer ...
    Louise
    last modified by Louise
    UKIMEA Customer Success Webinar: Episode 1
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  • UPDATE: End-of-life announcement for Snow License Manager 7 and Snow Inventory 3

    In June 2018, Snow announced End of Life for Snow License Manager 7 and Snow Inventory 3. Since then, some of our customers have been requesting more time to carry out the necessary upgrades. To accommo...
    su.kent
    last modified by su.kent
  • Customer Webinar Available On-Demand: Discover the Benefits of Upgrading SLM and INV

    8/31/18 5:00 AM
      Join our Q&A panel of Snow experts in this fireside chatJoin Carel Gouws, Director of Customer Success for UK, Ireland, Middle East and Africa and discover the questions asked about the benefits of upg...
    Louise
    last modified by Louise
    Customer Webinar Available On-Demand: Discover the Benefits of Upgrading SLM and INV
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  • Official Release of Snow Inventory Server 6.0.1

    Release information Product:                Snow Inventory ServerNew version:         6.0.1Release date:        Oct 17th...
    Myrja.Schumacher
    last modified by Myrja.Schumacher