Before a new application is added, ensure that the relevant raw data for the application in question is actually reported.
There are several ways to filter out the data; the % character works as a wildcard character which is applicable in all columns in the Unassigned inventoried software view.
For example, if you know the name of the main executable file you can type "%\name_of_main_file.exe" in the Executable Path text box. As an alternative, use the Name and Manufacturer to search by instead/also. Remember, the % character makes it much easier to find what you are looking for.
- Open Snow Management and Configuration Center, and login with your user name and password.
- In the category menu, expand Software recognition, and then click Application definitions.
- Click New Application.
The New Application dialog box appears.
- On the General info tab, type the Name of the application.
This name will be displayed in Snow License Manager.
- Select Manufacturer from the list.
In case the manufacturer is not available in the list, click the button “with three dots” to open a dialog box where a new manufacturer can be added.
- Leave Language as Language Neutral.
- Select correct Operating System in the list.
- On the Settings tab, type information that enables Snow License Manager to automatically upgrade and downgrade the application within the application family.
When overriding an application that requires license, the Edition Index and Version Index will still be visible on the Settings tab. The Edition Index should stay the same so it's correctly set up in the upgrade/downgrade path.
- For an application that belongs to an application family, select Application Family from the list.
In case the family is not available in the list, click the button “with three dots” to open a dialog box where a new application family can be added.
- Type Version Index.
From a license upgrade/downgrade perspective it's crucial that the Version Index has a lower value than the application it's supposed to receive licenses from, if the application holding the licenses is of a higher version.
Other way around, if the licenses are going to be upgraded from an application with a lower version; the application you create must then have a higher Version Index.
The SRS sets Version Index by looking at how the application is licensed. If the application is licensed based on a major version and has, for example, version 7.0 then the Version Index should be 10070. If the application is based on a minor version and has, for example, version 6.3 then the Version Index should be 10063.
- Type Edition Index.
Edition Index is used to avoid unauthorized license transfers between applications with different editions i.e. Standard vs. Premium vs. Professional.
- On the Application Types tab, use the check boxes to categorize the software. This will be displayed on the Information tab in Snow License Manager. It is also possible to see reports based on these values.
- Leave the Part Numbers tab since it is not applicable.
- Click OK to save the new application and close the New application dialog box.
The new application appears in the Applications
To tie software data to the new application:
- In the Applications list, click the new application.
- In the Unassigned Inventoried Software list, right-click the software row(s) and then click New Rule from Selected.
The Rule dialog box appears.
- Use the wildcard character (%) when creating the rules. Toggle between the Definition and Preview tabs, tweaking the rule until you are sure to be picking up what's relevant.
- Click OK to save and close the Rule dialog box.
In the Rules assigned to [application] list, the Rule Hit Rate indicates how many unique rows the rule captures, which in theory could correspond to thousands of installations.
After the Daily Update Job (DUJ) has run, the application will be visible in Snow License Manager.
This KB article also available in the Snow Support Portal