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Snow_Agent_CompatibilityMatrix.pdf.pdf

File uploaded by gigi.carlino on Apr 11, 2018

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Agent Matrix Compatibility

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Snow_Agent_CompatibilityMatrix.pdf.pdf631.8 KB

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SnowAdm Jul 26, 2018 1:43 AM
Hi,
is there an actual compatibility matrix for the Snow Inventory Agent 5.3.0? The Agent will crash on Windows Server 2003.

I hope what I have requested is possible.
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- gigi.carlino @ SnowAdm on Jul 26, 2018 11:53 AM
  The agent 5.3 cannot work on windows W2K.
  
  Checking with DEPENDENCY WALKER (http://www.dependencywalker.com/) we have seen that there is a function used in agent 5.3.0 not supported for W2K3, because it now uses the SDK function SHGetKnownFolderPath, which requires at least W2K8.
  
  On 5.2.3 we have used SHGetFolderPathW that was available on W2K3 as you can see below
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  - SnowAdm @ gigi.carlino on Jul 26, 2018 11:46 PM
    Hi Gigi,
    
    thanks for the helpful answer.
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