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Configuring Agents for New Deployment

Question asked by Rohit3192 Advocate on May 16, 2018
Latest reply on May 16, 2018 by ian.kimble

Hello All,


In our environment we have already Snow deployed and please suggest regarding the following:


a) For saving the effort regarding re-deployment of agents on the target devices we are planning to have changes in the DNS entry.


So, do we also need to change the configuration file for the agent because it contains the IP Address of the Snow Inventory Server. Also do we have separate agents for Master Server and Service Gateway or the agent is same only the different IP Address will be in the configuration files for the agents.


b) We have some local SIM servers, which will now send data to the new Snow Inventory Servers. Can it be done only by changing the DNS entry of the server.