We are planning to do the upgrade to Snow v8. I'd like to hear from others who have done the upgrade about the following:
What will the existing information look like when it is upgraded to the new system?
Will custom reports come over? Will custom fields come over?
As part of the pre-upgrade work, should we run reports of current state?
What needs to be recreated post-upgrade?
What is the average time required to review end results, 1 day, 1 week, 3 weeks, or more?
What can I do now, regarding the documents that are stored in Snow, that might make it easier after the upgrade?