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Auto Updating User Information

Question asked by DavidHobbs Advocate on Sep 7, 2018
Latest reply on Sep 14, 2018 by DavidHobbs

We would like to build a process to automatically update user information in SLM. For example, we'd like to automatically update the users department.


At first, we wondered if we could use the the XML Connector and import user data that way, but I don't think that looks possible. I had a look at the schema.xsd and I think that it's designed to import devices rather than other kinds of data. Is that correct?


Does anybody know if it's possible to automatically import user updates through Snow Integration Manager? Is "Discovery Data From File" also just for devices?


If anybody has set something up to automatically update user information in Snow then please let me know. I hoped that there is a better way than updating the database directly with SQL...


We don't want to rely on a manual process, it needs to be something we can automate. Thanks everybody!


Regards, David