Hi all, For quite some time now I've struggled with Int32 overflow errors throughout the Snow License Manager SMACC: I guess at some point the SoftwareChecksum value was stored as an Int32 (int) and they are now stored as Int64 (bigint). However, not all references to the SoftwareChecksum have been updated to Int64. The result is that… Show more
As our R&D department always keeps Snow software up to date, our Technical Writers team works to always keep the related documentation up to date too, to reflect the most recent changes. That's why I suggest to bookmark the KB articles to be sure to get the most recent version of a User Guide, rather than just downloading the version 1.0. We've… Show more
Hello, do you know what this is used for and if its important to add this record "scs.snowsoftware.com" to DNS. ---> (Inner Exception #0) System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: The remote name could not be resolved: 'scs.snowsoftware.com' This log was taken from:… Show more
So I was running the following query select l.FullName, l.Email, l.Location, c.HostName, x.Name from SnowLicenseManager.dbo.tblUserInfo l inner join SnowLicenseManager.dbo.tblComputerUsers k on l.UserID = k.UserID inner join SnowLicenseManager.dbo.tblComputer c on k.ComputerID = c.ComputerID inner join… Show more
Hi Andrew I just can not test it, and send a SQL. Only an idea. Is it possible that your computers in Dev do not have a user? You only used inner joins. So when there is no computeruser then you will not get results. Perhaps it may help to use an outer join when you join tblcomputer and tblcomputerusers and for that test then remove the…
Any ideas for the best way to manage license consumption by a closed network with no Snow agents deployed? Basically we have a secured network that won't allow Snow agents on their machines, but we want to account of their usage of software licenses in the environment. Does SLM allow you in some way to add a consumption value? Otherwise I can… Show more
Snow Update Services offers updates to Snow Inventory 6.0 and Snow License Manager Enterprise 9.0. I do have a valid support & maintenance contract. Where can I get those licenses to update the software myself?
Hi SchulieBug, please contact your Account Manager to receive an upgrade license for the latest versions of Snow License Manager and Snow Inventory Server. Please note that you will need to be under active maintenance to be eligible for the upgrade licenses. Please note the following disclaimer: Details: User Guide: Upgrade to Snow License…