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DavidHobbs
We noticed that since we updated to SLM 9.3.3, when you view the License page and look at the Notes field on the Information tab all the newlines are being stripped out.  Since we started using Snow, we have been using the Notes field and use newlines to make them readable.   However, since SLM 9.3.3 our Notes are pretty unreadable.  But if you… (Show more)
in Snow License Manager
mdr2019
Click to view contentHi, our Snow License Manager Update via Snow Update Service fails. The test connection is successful and other updates are succesful finished. The log says, that we should increase a Parameter, but where do we have to do this? Does anyone know that?   log: 2019-09-16 05:00:41,507 [11] INFO  SnowSoftware.Update.SelfUpdate [(null)] - Checking… (Show more)
in Snow License Manager
heiko.berger
Hey community, I want to upgrade our inventory server 5.4 to the current 6.1. How is this be done? I could not find any upgrade instructions?   Is it just download the software from SNOW, getting the license keys, double click on the setup.exe and walking through a wizard?   Of course I have to care about the system requirements especially the… (Show more)
in Snow Inventory
Laim McKenzie
Hello,    Hope someone can provide some insight into this - custom reports in Snow get added into two tables, tblReport and tblReportSecurity, obviously security lets you define which roles have access to the report.    Unfortunately, Administrator always has access - which makes sense, but if you create an Administrator role for a customer and… (Show more)
in Snow License Manager
MrChips
Hi All   We have configured our Inventory server for computer and user AD discovery from the SMACC tool.  We have added the LDAP string and the correct username and password.  We waited 24 hours and we still see that new AD clients without the iventory agent are not listed in the "clients not reportinging inventory" report.  Now what?   When… (Show more)
in Snow Inventory
adam-alphagen
Hi Everyone   We have a customer today who would like to automate the optimisation of Office365 licenses. I know that it's possible to automate the installation and installation of the office software dependant on adding or removing O365 users. However, what this customer would like is to automate the choice of o365 license (ie. identifying users… (Show more)
in Snow Automation Platform
DirkS
Hello,   I ws wondering if there is a SQL report that connects all software scanned by our snow agents with the lisences that we have used for it. We want to have an overview of all software that is scanned and afther eatch line the license id that we have used/assigned to it.   Hope someone can help me with this. Many thanks in advance?   Br… (Show more)
in Snow License Manager
Craig Moss
Hello Snow and fellow SAM people,   As many of you have probably encountered before, SLM has a tendancy to report left over registry entries as installed applications. This is a real pain as it pretty much prevents me from getting an accurate reading of installs and without manually diving into each computer record and looking at the identified… (Show more)
in Snow License Manager
Schneeweißchen
Hello Togehter, it is possible for the SRS to run for more than 6 hours ? I'm asking because I manually started the synchronization of the SRS service database because I'm missing a SKU that was already recorded 5 weeks ago. So it seems that something is not working properly and I can't understand where the problem is. I definitely have a… (Show more)
in Snow License Manager
heiko.berger
Hey snow community,   I have a couple of SQL timeout errors in our inventory server logs.   I want to increase the timeout value - how can I do that? A setting in snowserver.config?   Thanks, best regards, /Heiko
in Snow Inventory
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