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Mark.Walther
How many of you who manage SNOW also manage the CMDB (wherever it may reside)?   Currently I manage our SNOW estate as well as am the CMDB librarian which is in ServiceNow.    The reason I ask, is does it make sense that both are under same person or group? Or do we think that a CMDB in an ITSM tool should be managed by Service Management… (Show more)
in Snow License Manager
Axel
Hello all,   we have a very strange effect in one customer environment, that I have never seen before: We are logged on as the Administrator, SLM is on the most current version. When we try to add a license, there is no selection wheter to search for application or for SKU. The radio buttons are simply missing, and we only see the fielt to enter… (Show more)
in Snow License Manager
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TnJ8cR
Click to view contentHello together,    we license Windows 10 Enterprise per user through the bundle Microsoft 365 Enterprise E3 by including Windows per user. This is also displayed correctly in SNOW:   Also included in the product Microsoft Windows E3 is the downgrade to Windows 10 Enterprise.     Under the product Microsoft 10 Enterprise the installations are… (Show more)
in Snow Product Hub
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markus.metzger
I have some old systems where I want to keep historical data for later checks. But I want to deactivate the data source for SOS license reason. Is there any best practice how I can do that?
JoshG
Hi Guys,   Teamviewer is licenced per agent, with unlimited hosts. I understand SNOW will not be able to track compliance here, but I am trying to hold back from simply ticking 'licence not required'.   Is there a way I can add a licence on SNOW with 'unlimited installations'?
in Snow License Manager
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Mark.Walther
I need to run a report for installed software based on a specific Domain. But the Domain is only available after you run a report and add it from the column selector.   Does anyone know how to run a report using Domain as criteria? It is not listed in Report Criteria / Add Criteria.   I do have Domain populating correctly because I use it in… (Show more)
in Snow License Manager
Samuel
Click to view contentDear Community, In the SMACC, it is possible to set up the structure of the organization and there is a tickbox that allows to define if a node represents a "Legal Entity" or not:   As a result now that this setting has been adjusted for all our nodes, I cannot select the nodes that are not a "Legal Entity" in the "Search for applications" or… (Show more)
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roger.jud1
Since a few days our devices can't send their inventory file to Snow Inventory Server anymore. If we use the endpoint check URL we get the following error: "Turn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting again"   - TLS 1.0 / 1.1 / 1.2 are activated on collection server as well as inventoried devices - certificates… (Show more)
in Snow Inventory
Abi
Hi, I need to configure SSO Single Sign On with  SNOW SLM web page https:\\snow-slm.yyyy.zzz.com. The SSO is with Oracle Identity Manager 12c.  We need to use SAML2 configuration.  Currently the SNOW documentation mention to use the following:   <?xml version="1.0"?> <Configuration> <ServiceProvider Name="https:\\snow-slm.yyyy.zzz.com"… (Show more)
in Snow Product Hub
Samuel
Dear Snow Experts, I'm looking for some basic AD information in Snow. I see there is a table called: [SnowInventory].[inv].DiscoveryActiveDirectory But it does not contain everything we have in our AD. Some Computer accounts that have been recently changed are still not in this table (the WhenChanged property is more recent than the AD period… (Show more)
in Snow Inventory
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