So I was running the following query select l.FullName, l.Email, l.Location, c.HostName, x.Name from SnowLicenseManager.dbo.tblUserInfo l inner join SnowLicenseManager.dbo.tblComputerUsers k on l.UserID = k.UserID inner join SnowLicenseManager.dbo.tblComputer c on k.ComputerID = c.ComputerID inner join… Show more
Any ideas for the best way to manage license consumption by a closed network with no Snow agents deployed? Basically we have a secured network that won't allow Snow agents on their machines, but we want to account of their usage of software licenses in the environment. Does SLM allow you in some way to add a consumption value? Otherwise I can… Show more
Hi all, few of our virtual servers are listet as "not inventoried" in DC section... ...although the virtual servers themselves are inventoried and also shown in computer list (without information of physical host/cluster): I already deleted them in SMACC and SLM, but they still don't find their matching counterpart in DC section. Any… Show more
Snow Update Services offers updates to Snow Inventory 6.0 and Snow License Manager Enterprise 9.0. I do have a valid support & maintenance contract. Where can I get those licenses to update the software myself?
Hi SchulieBug, please contact your Account Manager to receive an upgrade license for the latest versions of Snow License Manager and Snow Inventory Server. Please note that you will need to be under active maintenance to be eligible for the upgrade licenses. Please note the following disclaimer: Details: User Guide: Upgrade to Snow License…
Hello, Is there any new version of the "agentless scan" for Snow? If yes, can I get link for it. Thanks, Mayank
We have created many custom reports, some of these we wanted to make available to the end users who are used to using the SLM console, we didn’t want them to have to go off and run the reports using another tool, so we load them into the SLM console from the database, and here is how we do it. This guide has been tested on Snow License Manager…
Recently been advised, by our service provider that cloud applications can only be enabled with Google Chrome as it doesn't yet work with Internet Explorer. If this is correct, when will we be able to enable it with IE? Regards
Hi email@example.com, please review the Technical Description: Cloud application metering for Snow Inventory 6 to get information about how Cloud Application Metering works. Regarding your question: NO, you don't need to specify the use of Firefox when requesting the agent. If you have any questions, please let us know. /marcel…
Hi all, For quite some time now I've struggled with Int32 overflow errors throughout the Snow License Manager SMACC: I guess at some point the SoftwareChecksum value was stored as an Int32 (int) and they are now stored as Int64 (bigint). However, not all references to the SoftwareChecksum have been updated to Int64. The result is that… Show more
Has anyone implemented a VDI solution using VMWare? If so, what do I need to do to capture the machine inventory and metering? The servers we are using don't have a Windows O/S rather they use the a VM ware / linux kernel.
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Hi all, I'm wondering if someone already has experience with two SGS installations on the same server? What I want to do: one SGS is the master. But the data is arriving into kind of temp folder. The data into this folder will be duplicated (via robocopy?) from temp to the incomming folder from both SGS servers. One SGS will forward to endpoint… Show more