When adding users to the role of Administrator, their access is still limited. What role or change to the snow server would allow certain users of the Snow License Manager web interface to access to Home / Administrative Tasks?
Hello Marcel. I found a way to accomplish what I was trying to do. I wanted to edit the owners of some pcs and was able to do so by searching for them and selecting edit in the left hand menu. We are in the process of discussing the update of our snow server. We will be addressing our older versions in Q1 of this year.
Access to what is needed without Administrative tasks:
first I would like you to be aware that Snow License Manager 7 is out of support by 31.12.2018. Additionally it will only be under support until 30.06.2019.
My product knowledge of Snow License Manager 7 is limited, but I suppose that the following troubleshooting should have an effect:
If the issue still exists, please open a ticket via our Support Portal.
If you have any questions please let us know.
thank you for letting us know how you solved the issue. Great to see that you are getting your desired outcome.
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