AnsweredAssumed Answered

SIM version update question

Question asked by Mark.Walther Advocate on Feb 7, 2019
Latest reply on Feb 13, 2019 by hameed.iqbal

What is the mechanism or method that clients that are reporting via the SNOW Integration Manager connectors get the updated SIM version? I am using VMWare, XenServer, and SCCM to name a few and not all clients are reporting the newest version I have loaded. But they show as active and reporting daily. And it is not specific to a connector. 


For example, SCCM, we have over 800 devices reporting and 3-4 are reporting an older version, and show active. Why are they not getting the new version?


I am at SIM version 5.13.0 (1625). Is there a way to force the update?