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How can I better update hardware asset states in SLM for retired assets?

Question asked by TaylorH Advocate on Jun 6, 2017
Latest reply on Jun 21, 2017 by marc.farmen

Is Snow looking to add asset state as an option to modify within an ETL load? Outside of creating a custom integration between ServiceNow (hardware asset repository) and Snow (software asset repository) and ELT load is probably the best way to take my recently retired assets in ServiceNow and modify Snow assets to drop licensing requirements. This would be an enhanced quarantine and inactive management process.