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Remove license requirement for unused applications

Question asked by Samuel on Feb 15, 2019
Latest reply on Feb 21, 2019 by Samuel

We have applications that we license both per User and per Device (Adobe CC for example).

This means that a given user could have the application on several machines.

I set the Application metric to Installation and the assignment to Installation/User or Installation/Device

 

The problem is that Snow marks a requirement for an application that is unused.

It would normally be covered by a licensed user but either the user has not used it yet or the usage has passed the metering period.

 

How to deal with this situation?

(Sorry if I missed an obvious setting there ...)

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