AnsweredAssumed Answered

Applications on 'not installed or used' in snow but are installed on our estate.

Question asked by SnowCat Advocate on Feb 20, 2019
Latest reply on Feb 22, 2019 by ester.memoli

Good afternoon!

I'm finding increasingly often lately, that there are applications that aren't being picked up snow but we do have them installed for definitely.

In some cases, I can see the program file from where they were picked up before but the installation count has gone back to 0 despite the software being installed across multiple devices.

Does anyone have any idea as to why this would be so?
Have sent an inventory report to snow support but yet to receive a response.

Thank you!