We use the Snow API to monitor the DUJ time every day. However, we don't think it gives the correct execution time.
Here's an example:
The LastExecutionTime shown is not for 26th Feb, we think it's the execution time for 25th, so it looks like it's one day out!
Has anybody else noticed this?
Thanks! That's interesting, ours definitely seems to be one day out. What version of SLM do you have Lars?
...here's a specific example. On March 1st our DUJ execution time was 02:17, however the API says 03:15 like this:
But when we look at the DUJ from one day before, on Feb 28th, then the execution time was 03:15:
So in our case, the REST API definitely seems to be one day out... Perhaps this bug only happens with a specific version of SLM? I'm wondering if it's an SLM 9 bug?
Ok you are right... we use SLM API Version 9.0.6969.27845 and i see now a difference.
The Smacc say the LastExecutionTime was 00:52:26 but the API say 01:04:00.
that's strange. yesterday was it ok... a cache problem?
Thanks for checking, it’s good to know. I don’t think it’s a cache problem, because the date changes, it’s only the execution time that seems wrong. I reckon it’s just bug. But it’s really helpful that someone else has seen it too It means I’m not going crazy .
Lars, perhaps you just had two days with similar DUJ times, that would make it more difficult to spot...
Regards, David
Yes that could be. We should check that for the next 2-3 days.
Hello there, the same for SLM 8.3.07
Starting with API to see if I can use it in PowerShell and run into this entry. Just to add more information.
The SLM SMACC tells me execution time is : 01:25.53
| State | FinishedOrOnlyMinorErrors |
|---|---|
| LastStartTime | 5-3-2019 04:00:00 |
| LastExecutionTime | 01:18:00 |
| IsRunning | False |
Snow Software REST API v8.3.6968.20415 @ 5-3-2019 10:29:39
Regards,
Marcel
Thanks Marcel! We have written a PowerShell script which monitors this API call every day and sends out an e-mail with the details, it should be a very useful thing. However, it's somewhat limited because the LastExecutionTime is a day behind. It's useful to know that SLM 8.3.07 has the same issue, thanks for the confirmation.
Regards, David
Hi DavidHobbs
When you only want to get an email notification of DUJ results, then you also could do this directly in the database. Perhaps this way may help you: Snow Daily Maintenance Notifications
This provides a daily notification with correct run times
JOB RUN: 'License Manager Data Update' was run on 03.01.2019 at 00:00:00
DURATION: 2 hours, 22 minutes, 37 seconds
STATUS: Succeeded
MESSAGES: The job succeeded. The Job was invoked by Schedule 21 (Recurring). The last step to run was step 38 (End job).
Regards, Carola
Thanks Carola, that's a really good thing to know about.
However, our PowerShell script monitors a lot more about Snow. It tells us the status of all the services running on our Snow Servers (Inventory and SLM). It also tells us the number of snowpack files waiting to be processed in the file system of the Inventory server. The idea is to get a reasonably comprehensive snapshot of how Snow is operating. The DUJ information is just a part of that.
So, each morning when we open our e-mail we get to see if Snow is healthy or not. I find it very useful. If the REST API can be changed to show the correct execution time, it will be even better though
I would see this more as a bug, than a feature request in the idea's board.
So I think, when you create a support ticket, you should get a quicker solution.
on Feb 27, 2019
Hello David,
I have just checked in our environment and everything is fine. The information about the DUJ is correct.
best regards
Lars