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Airwatch Connector - Has anyone found their first name and last names are encrypted from the Airwatch end?

Question asked by Cy on Feb 28, 2019

We’ve successfully made the connection on the Snow end but because our Airwatch data is encrypted for GDPR purposes, Snow is unable to decipher it and cannot create the Mobile Devices. Has anyone faced the same and managed to overcome this without changing the encryption at the Airwatch end?


Are there any configurations on the Airwatch API that will facilitate so Snow can create the Mobile devices?


Any help would be really appreciated. :-)