Troubleshooting for SLM audience/stakeholders

Discussion created by ThatSAMgeek on Feb 28, 2019

Hi fellow Snow folks


I want to compile an end user troubleshooting guide specifically pertaining to the SLM web front end and non-technical end users' issues. I'm after questions or issues you've had to resolve to compile into the guide and will happily share it with everyone once done, UNLESS someone has done this already and feel like sharing...? 


Please give it some though and fire off some questions you've received (e.g. "Why do I see the "Application not running" error? or "Why do I still see Person X appearing as the most common user on a PC if they've left the company? etc). 


Thank you in advance.