We have been running the integration to ServiceNow successfully in our test instance for a couple of months. I have now moved it to production and I am getting an unknown exception error on the CMDB integration. It is failing at the point it is trying to export the computer data. The connection to ServiceNow is working but I suspect it is checking for a record/value within ServiceNow which is not correct e.g. the Import Status. Is there any way I can find out what the integrator is checking for in ServiceNow?