We are in the process of automating our license ordering process using the Snow Automation Platform. To cut a long story short: Someone makes a request about a certain number of license entitlement, then this request goes through the corresponding approval steps and at the end a CSV should be generated and imported into the SLM. No rocket science
Up to the creation of the CSV everything works fine, only when importing into the SLM I have my problems.
The csv looks like this:
"WinZip 15.0","Organisation","ROOT,DE","Installations","EUR","2019-03-10","30.00","5","Re-Nr - 12345 - Projektbeistellung TE"
The first problem I have is the assignment of the organizational units.
Based on "SLM9_UG_DataImportFieldDescription.pdf", I used "Comma" as delimiter and tried to import the data
Our org structure in SMACC
But the WebUI importer doens't recognize the delimiter
Chaging the org delimiter to "," in my user settings also doens't help. Changing the delimiter to any other char, still the same error
The second problem I have is a differenc price based on SLM language settings
CSV purchase price valie is : "30.00" - default powershell output from Snow AP
Snow SLM language user setting ENG/US (currency USD) - price value is 30.00
Snow SLM language user setting GER/DE (currency EUR) - price value is 3000
thanks for your support and helpful replies