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Invalid user assignments

Question asked by Brndnsmts on Jun 15, 2017
Latest reply on Jun 16, 2017 by jharrison

In SNOW we have assigned user licenses regarding Adobe CC. However, in the compliance overview it states that all licenses are invalid assignments. When looking into a standard report  regarding invalid assignments, it states: "Missing primary users". This causes incorrect incompliancy because the usage of a user is not covered due to the invalid assignment.

 

Does anyone recognize and/or know the causes of this?  See picture below:

 

Example

Outcomes