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Latitude 5285's Reporting into SLM Incorrectly as Desktops

Question asked by aurora.sullivan on Mar 25, 2019
Latest reply on Mar 29, 2019 by aurora.sullivan

Hi,

 

Has anyone come across as issue where a model of machine is reporting in as a desktop when they are laptops?

 

The machines are on the 6.0.2 Windows agent. They also show has a desktop in the Inventory console too. 

 

Any help would be much appreciated.

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