AnsweredAssumed Answered

Issues with Snow Device Manager talking to Mobile device

Question asked by harry.mansell Advocate on Jun 23, 2017
Latest reply on Jun 27, 2017 by craig.davies

Hey all,


I was wondering if someone has had the same kind of issues that i've been having within our environment using Snow Device Manager, our devices are predominantly Samsung Androids and from what i can see from the last few weeks (one of which i have been on Holiday) devices seem to have stopped reporting in (device info and last seen dates).


Was wondering if anyone else has had a similar issue, as have raised it with Support and waiting for details around what the issue could be? Hoping that someone has had this issue and there is a "simple" fix..


Kind Regards