Please, I need description to deactivate the autologoff in SLM 9.x or set the autologoff time higher than 30 minutes.
Good day Thorsten,
I see you've created also a Case in our Support community but withdrew it before the technicians could work on it. My suggestion is to open another one (as the old one is permanently closed) so the team may investigate on the issue.
Anyway, if anyone has already a good hint here on SnowGlobe for version 9.x is more than welcome to add it as a reply
I hope this guides you towards an effective solution.
Customer Success Manager EMEA
Snow Software srl - Milano - ItaliaWelcome to Snow! Discover more here: Welcome to Snow – Where to start and things to know
here's your solution!
Change automatic logout timeout in SLM8 WebUI
in SLM 9.x the webconfig.conf looks like this:
<sessionState cookieless="AutoDetect" timeout="28800" /> <httpCookies httpOnlyCookies="true" /> <httpRuntime targetFramework="4.7.2" executionTimeout="3600" maxRequestLength="512000" maxQueryStringLength="10000" requestValidationMode="2.0" enableVersionHeader="false" /> <compilation debug="true" optimizeCompilations="true" targetFramework="4.7.2">
please make sure you are looking at the following file:
C:\Program Files\Snow Software\Snow License Manager\Web\Web.config
In my SLM 9.1.00 the part of web.config looks like this:
<system.web> <authentication mode="Windows"> <forms loginUrl="~/Pages/Login.aspx" name=".ASPXFORMSAUTH" protection="All" timeout="600" slidingExpiration="true" /> </authentication>
Can you please confirm that you are looking at the right file?
thanks a lot, your solution is working!
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