AnsweredAssumed Answered

Web Application rule problems

Question asked by DavidHobbs Advocate on Apr 12, 2019
Latest reply on Sep 27, 2019 by DavidHobbs



We noticed that our Web Applications are no longer getting detected, although everything looks like it should be working. For example, our webapps.config files on the agents are updating correctly. If I configure a new Web Application, I can see the new entry appearing on the clients...


However, if I look at the detection rules for Web Applications on the SLM SMACC, there are some problems:

1) Every time I click on a Web Application, I get an error message complaining about the SoftwareCheckSum column.
2) Each Web Application seems to have a large number of identical rules, most of ours now have 70 rules against each application! I suspect that this is growing day-by-day.


Here's a screenshot, showing the problem:


Duplicate rules appearing for Web Applications in the SMACC


If you're also using the Web Application feature, could you check some Web Applications in your SLM SMACC and see if you have the same problem? I wonder if this is a common defect... We're on SLM 9.1.


Thanks! David