What is needed for devices to be able to be located via GPS or Cell Towers. The window shows the device cannot be located.
GPS and location services needs certain criteria to be met in order to work. First of all this is a feature available for Android and iOS devices, and will require the Snow app to work.
Once the app is installed, on iOS devices it will need to be opened and when prompted you need to allow it to access
Location services. This will allow GPS to work.
Android, the app is installed by default and will have access to the GPS. However with Android you can also use cell towers to locate the device depending on network provider and the device on a rare occasion. This is not a accurate track but will tell you the nearest cell tower that the device is connected to to give a wide radius of where the device is. Again this depends a lot on the network provider as it requires details from the network itself to work.
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