I am pushing the agent 6.1.0 using a view from the SMACC (with over 10,000 clients) but I see that the update does not get pushed to all the clients in the view (only 709). Someone knows why?
Here is the push:
And here is the status:
Sean, you seem to have experience in this area . I was wondering if this is something that you have seen before?
A few questions:
• How is the filter being created and applied? If it is using a view, is it using a cloned view or a view you created from scratch?
• Within the snowagent.config file for the computers that you are targeting, how frequently do they check for a config change.
• What version of the Snow Inventory Agent and what Operating Systems are you trying to update.
The view applied to the filter can also provide a result set larger than what is applied to the update job. This can happen for a number of reasons.
E.G. This can happen if the view contain devices that are no longer in use or actively checking in.
Have you got a support case for the filter issue? If so, I can have a look at the details.
Also, out of 28K devices, I am convinced I have more than 700 that are active and reporting
I have not logged any ticket yet, I wanted to check first if others have the same problem. Also, Gert did not receive a solution other than re-create the pushes so not sure if it was worth creating a ticket again.
If there is a known issue with the cloned views, is that something that will be fixed in an upcoming release?
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