AnsweredAssumed Answered

User Data showing in SLM database but not in UI

Question asked by q155344 on May 2, 2019
Latest reply on May 7, 2019 by Samuel

For a while now we have not been able to see user data in snow license manager. I recently over the past few weeks got access to the back end. When digging through the database I can see all of my users data being stored here [SnowLicenseManager.dbo.tblUserInfo] The problem I am facing is that this data is not in the users tab of SLM. I am fairly new to snow and have no clue how this could be the case. Could anyone provide some insight on what could be causing this and if there is a solution anyone can think of.