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Oracle  - Add Software Update License & Support (SULS)

Question asked by SAM@kuka on May 15, 2019
Latest reply on Nov 11, 2019 by chris.denboer

Hi everyone, 

as a new SLM user I can´t find any guidline how to add a yearly ordered Oracle Software License Update & Support to an existing license. How can I link these SULS to a license?

THX

Steffen 

 

Hi, I will expand and concretize my question:

Which contracts are nessessary to add? The OMA/OLSA and the service contracts?

If I need service contracts too (the contract with a special number, you get annual offers and include CSI numbers, products and runtimes), do I fill the number at the field "Agreement" (pic.1)? The "Agreement" - field is to be filled with contracts from the Agreements / Add agreements / Oracle agreements (pic.2).

The "OMA/OLSA reference" field (pic.3) ist only a textfield.

SULS (Software Update License and Support): How and where I fill the recommended data? Add licenses is (nearly) clear but what about the maintanence?

Any Idea? The guideline gives me not enough support and the Snow consultance also not....

 

THX

Steffen

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