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Can we change the type of notification email from html to plain text

Question asked by geeta on May 17, 2019

Hi All,

 

Can we change the type of email notification from html to plain text.

As when I'm trying to create an incident for notified email in ServiceNow, we are getting the html coding along with the email.

Which is not looking feasible for our end user.

 

Thanks,

Geeta

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