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Joining users

Question asked by MG on May 29, 2019
Latest reply on May 29, 2019 by DavidHobbs

Does anybody know how to join users in Snow imported via Active Directory user discovery, when different user accounts in AD are the same physical person? For example I've got 4 different accounts in AD (each with different set of permissions depending on the role for that account). So when I buy license in "per user" model, I can use it on any of that 4 AD accounts, but Snow will show the use of 4 licenses (counting every account as different user) instead of one. Is there a way to show Snow that these 4 accounts are one user in terms of licensing requirements?