During the setup of the platform, a few machines have been archived in our system instead of being deleted. I can see the machines, but cannot figure out how to 'unarchive' them or just simply delete them? How would I do this?
I am not sure how many computers you are talking about here, the simple way is to run the Archived Computers report. This gives you a list of all the archived computers, then click on each one in turn, at the bottom of the details page there is a "remove from archive" button. This will delete the computer record.
If you are talking many computers, then the only way would be to do this at a database level, which would probably involve you talking to Snow Services for assistance.
Perfect. I tried to access the list of machines in a different way that didn't give me this option. This solves it for me!
When you archive a computer, it's nearly the same like deleting the computer. The computer will be removed from all tables. The only difference is, that the computer is additionally stored in a separate database table, . You then can see that computer only in the report "Archived Computers". That's like a historyfunction.
For me that feature is very helpful. I normally archive computers and do not delete them.
Sometimes we get some questions about old computers, that then can be answered with that report.
Also it's helpful for me as doublecheck against Active Directory Discovery. We normally don't remove a computer very quickly from Active Directory, when it was decommissioned. But when I already archived the computer in SLM then it's possible that I get the information from Active Directory Discovery, that there is a not inventoried computer. When I then see the last AD logon date is older than the archiveddate, then I know that's ok.
We do not have a hosted environment, so I have direct access to the database. Once per year I then delete the oldest computers from that database table.
So when you now want to delete the archived computers you need to do that directly in the database.
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