AnsweredAssumed Answered

SLM Portal Page Access Issue

Question asked by kishan.pant@chemtrolsinfotech.com Advocate on Jun 13, 2019
Latest reply on Jun 20, 2019 by Samuel

Hi,

 

We have facing issue during accessing some of the pages of SLM Portal and also during adding license.

 

 

Below error is captured into SLM Web logs.

 

1:23:09,461 ERROR      APPLICATION         Application error. [PAGE: /Pages/LicenseEdit.aspx?id=0 | EXCEPTION: Exception of type 'System.Web.HttpUnhandledException' was thrown. (Boolean HandleError(System.Exception), System.Web) | INNER EXCEPTION: Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. (Void OnError(System.Data.SqlClient.SqlException, Boolean, System.Action`1[System.Action]), .Net SqlClient Data Provider)]
13:35:10,254 ERROR      APPLICATION         Application error. [PAGE: /Pages/ApplicationList.aspx | EXCEPTION: Exception of type 'System.Web.HttpUnhandledException' was thrown. (Boolean HandleError(System.Exception), System.Web) | INNER EXCEPTION: Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. (Void OnError(System.Data.SqlClient.SqlException, Boolean, System.Action`1[System.Action]), .Net SqlClient Data Provider)]
14:09:44,702 ERROR      APPLICATION         Application error. [PAGE: /Pages/LicenseEdit.aspx?id=0 | EXCEPTION: Exception of type 'System.Web.HttpUnhandledException' was thrown. (Boolean HandleError(System.Exception), System.Web) | INNER EXCEPTION: Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. (Void OnError(System.Data.SqlClient.SqlException, Boolean, System.Action`1[System.Action]), .Net SqlClient Data Provider)]

 

SLM Version: 9.2.1

Please suggest for above, how can we overcome issues.

 

Thanks,

Kishan Pant

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