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Metrik: Concurrent Use and Downgrade Rights

Question asked by sven.schmitz on Jun 17, 2019
Latest reply on Jun 17, 2019 by natalie.stanley

Hi all,


just a short question regarding the named metrik. Special for uesing TeamViewer Corporate License. We actual use a corporate license with concurrent use metrik for 8 users. Our period of measurement in this case is one day. And we set donwgrade rights to a further version, but in this further version the metrik was "Based on Installation".


Did Snow connect the license also to this older version if a user starts and use this version or are we still incompliante because metrik has changed ?? And if this correct, what is a solution for this situation ?


Thank's for answer


Best regards