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Software Removal or Update - Should it show up nexdt day in SLM?

Question asked by Mark.Walther Advocate on Jun 30, 2017
Latest reply on Jul 3, 2017 by mark.bonham

We are seeing some issues with the versions or even the fact that something was removed on clients. Specifically, a machine had Autodesk Mechanical 2011. It was removed recently but it still shows up as being installed. Should it be reflected the next time the client sends the INV file? Or does it take a couple days to flush out of the DB?

 

In one case the laptop was reimaged and repurposed to another user. It still shows up.

 

thanks,

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