AnsweredAssumed Answered

User scan ended failed

Question asked by uwirtz Advocate on Jul 7, 2017
Latest reply on Jul 10, 2017 by uwirtz

Hi all,

we just recently updated to Inventory Server 5.1.6 and we are actually rolling out Snow Agent 5.1.0 for Windows.


I find this in all Agent log files:

ERROR; snowagent; client\usermon.cpp; snow::client::UserMon::SessionHandler; User scan ended failed


WARNING; snowagent; scanner\scanner.cpp; CScanner::UserScan; No user scan result found.

What does it mean? And how can I fix it?


Best Regards,